Duties and Responsibilities:
Conduct on-site inspections and evaluations of windows and related products to determine repair needs.
Perform installation, maintenance, repair, and replacement of window units and their components ensuring adherence to warranty requirements.
Diagnose issues accurately and provide detailed feedback and plans for remediation.
Operate a variety of hand and power tools to install, adjust, or repair window products.
Maintain a clean and safe work environment at all times, including the orderly handling of equipment and supplies.
Provide exceptional customer service, addressing client concerns and ensuring their satisfaction with services provided.
Complete all required documentation accurately and on time, including service reports and on-site job logs.
Travel as required for job assignments, training, or customer needs.
Regularly communicate with the home office and other technicians
Help with Window & Door Deliveries
Requirements:
Finish carpentry experience preferred, but not required.
Window/Glazing installation experience required
Must have a valid driver's license and a clean driving history in order to drive company vehicles.
Strong problem-solving skills and the ability to work independently.
Excellent verbal/written communication skills and the capacity to handle customer service effectively.
Physical ability to lift heavy objects as well as kneel, bend, or climb during working hours.
Good time management skills and the ability to adhere to schedules.
Demonstrated ability to follow instructions and company guidelines.
Please provide resume
