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Are you an experienced, passionate pioneer in communication, transformation, and technology? Or a solutions builder who wants to work in a collaborative environment with a strong company culture, without the extensive demands of travel? If so, consider an opportunity with our innovative and forward-thinking US Delivery Center (USDC).At Deloitte's US Delivery Center (USDC) we help clients achieve a higher level of service in operational efficiency and business value. The USDC leverages scale, talent, and a center delivery model to provide high quality, cost-effective service with standardized processes and procedures. Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Our delivery centers are based in Mechanicsburg, PA, Lake Mary, FL and Gilbert, AZ.Deloitte Consulting's Human Capital practice is a leading global advisor and implementation partner working with companies, governments, and organizations around the world. Our goal is to improve our clients' organizational results and impact by focusing on challenges at the intersection of business and people.Interested? Learn more below:Work you'll doAs a Technical Change Management Consultant, you will support data-driven solutions to address the human factors affecting an organization's ability to reach its strategic objectives. You will do this by performing the following job responsibilities:
Align with our core RICCE values (Respect, Inclusion, Community, Commitment and Excellence)
Utilize Deloitte's proprietary methods and tools to develop the overall Organizational Change Management strategy and detailed plan for the full lifecycle of the technology implementation
Responsible for OCM deliverables and activities (change management, organizational alignment, communications, and training)
Ensure OCM activities are aligned with the overall project timeline and key milestones, and are integrated with other work streams as required
Execute ideas and concepts effectively at times under pressure and with tight deadlines
Develop and deploy OCM activities as required by the project, such as but not limited to, drafting communication materials, creating and delivering training materials, implementing workforce transition plans and readiness surveys
Trouble-shoot and problem-solve effectively to meet objectives
Contribute to practice development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.
The TeamThe Organization Transformation practice is about transforming the organization to support its business strategy. This involves helping our clients move from where they are today to where they need to be in the future. It could include changing the organization's culture, modernizing specific functions, re-designing the organization structure, and will require a combination of change management actions to execute the transformation. To enable our success, it will be critical to use data and insights to inform better ways of working together.QualificationsRequired:
Bachelors' Degree in related field of study (such as business, management, human resources, instructional design, organizational behavior, or psychology) or equivalent experience
2+ years of hands-on/applied experience supporting organizational change management initiatives (communications, training, change readiness assessment, impact analysis, stakeholder management, leadership alignment, etc.) on engagements in a relevant industry or consulting environment
Minimum two (2) years of relevant experience on technology implementation projects (SAP, Oracle, PeopleSoft, JD Edwards, Siebel, Salesforce.com, Workday, SuccessFactors, custom solutions) in a relevant industry or consulting environment
Demonstrated communications and/or change management experience
Demonstrated ability to employ research and analytical thinking
Strong attention to detail, time management, and follow through
Excellent teamwork and interpersonal skills
Ability to adapt and operate effectively in ambiguous or rapidly changing environments
Ability to work independently and manage multiple assignments
Strong oral and written communication skills, including presentation skills
Working knowledge and experience of MS Office applications and training development tools (MS Visio, MS PowerPoint, MS Word, MS Excel)
Ability to travel up to 10% of the time
Must be in your designated office location or at a project location 10-30% throughout the year
Must live in, or within a commutable distance to the Gilbert, AZ, Mechanicsburg, PA or Lake Mary, FL delivery center(s)
Preferred:
Master's Degree in related field of study (such as business, management, human resources, instructional design, organizational behavior, or psychology) or equivalent experience
2+ years of hands-on/applied experience supporting organizational change management initiatives (communications, training, change readiness assessment, impact analysis, stakeholder management, leadership alignment, etc.) on engagements in a relevant industry or consulting environment
Minimum two (2) years of relevant experience on technology implementation projects (SAP, Oracle, PeopleSoft, JD Edwards, Siebel, Salesforce.com, Workday, SuccessFactors, custom solutions) in a relevant industry or consulting environment
Project Management support and Work Plan development experience
Risk and issue management background
Ability and willingness to acquire U.S. Security Clearance preferred, but not required
#LI-MO1 #LI-OnSite All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
