Counter Sales Associate (Electrical Supply)

Counter Sales Associate (Electrical Supply)

12 Jul 2021
Arizona, Glendale, 85301 Glendale USA

Counter Sales Associate (Electrical Supply)

Job Description

Summit offers ongoing training and education opportunities as well as competitive benefits and hourly wage. This is a M-F, full-time position. Benefits include Medical, Dental, Vision, 401K,

7 Paid Holidays, 10 Vacation Days, 5 Personal Time-Off Days, and more


Apply directly on our career site at

Summit Electric Supply is looking for a

driven, goal oriented and proven leader tocontinue a career in the electrical distribution industry in counter sales. This talented, high-potential associate will ensure uncompromising

integrity, respect for others, continuous improvement, and demonstrate

exceptional service to our customers at all times. Always seeking to promote from within, successful employees at Summit will have opportunities to advance toinside sales,outside sales and even management.


Counter Sales Associate (Counter) is primarily responsible for assisting Summit's customers over the phone or in person and works closely with the Service Center sales staff and warehouse associates to ensure a high level of customer service. Summit offers ongoing training and education opportunities as well as competitive benefits and salary packages.

As a Counter Sales Associate, you will be expected to:

  • Provide exceptional service to all external and internal customers (via phone or walk-in) with Summit product purchases and questions.
  • Working with customers to fulfill orders (fill tickets) and offer assistance on products; ensure customers are not sent away without meeting or exceeding their needs.
  • Must have current, working knowledge of industry product and materials.
  • Thorough understanding of product capabilities, warranties, product usages and challenges to further educate and serve external customers.
  • Ensure counter area and other areas of store are neat, clean and well stocked at all times, including the restrooms.
  • Refill inventory with additional stock as necessary to insure highest level of customer satisfaction and choice.
  • Effectively partner with customer service representatives and warehouse associates as needed to maintain levels of excellence throughout Summit.
  • Ask for assistance from fellow Associates when unsure of customer’s needs.
  • Performs other related duties as assigned and as necessary depending on the location.

Summit will help you achieve your goals by:

Providing all of the tools and incentives necessary to take control of your career including:

  • Rigorous on the job and online training programs that prepare you for a career in our industry
  • Result-driven and customer-oriented team and work environment
  • Opportunity for advancement
  • Monthly profit-sharing
  • Comprehensive benefits including medical, dental, vision, paid vacation, and more!


As an ideal candidate you will have:

  • High level of technical aptitude.
  • Strong customer service orientation – both external and internal.
  • Excellent interpersonal and communication skills, oral and written.
  • Unwavering commitment to Summit values and mission.
  • Time management – strong ability to organize and manage multiple priorities.
  • Flexibility – ability to effectively adapt to change and thrive in a stimulating, hectic work environment.
  • Proven do “whatever it takes” attitude and approach to life and work.
  • Must thrive in a fast-paced, hectic environment.
  • Must possess selfless team player approach.
  • Must be able to perform most warehouse tasks and work with warehouse equipment, including wire cuts.
  • High school diploma or GED.

Beneficial Skills and Experience to be successful:

  • Customer service experience in the electrical distribution industry.
  • Previous counter or public electrical distribution sales experience.
  • Previous successful experience in the Summit Warehouse is preferred.
  • Ability to perform duties with minimal supervision or guidance.
  • Familiarity with SAP or other Customer Relationship Management (CRM) programs.

Physical Challenges:

  • Majority of job (90%+) will be done in a store front environment, during regular hours of operation.
  • Consistent standing/walking for hours at a time.
  • Consistent use of keyboard and mouse.
  • Must be able to lift 10+ pounds on a regular and consistent basis.
  • Ability to climb stairs on occasion.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Not sure yet if this is the right position for you? Clickheretosubmit your information to our recruiting team.

Summit is an equal opportunity employer. We are committed to diversity and inclusivity in all stages of employment including recruitment, hiring, promotions, transfers, discipline, terminations,wage and salary administration, benefits, and training. We assess candidates based on skill, experience, and alignment with Summit’s mission and vision, regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, pregnancy, age and veteran or disability status.

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