Community Program Coordinator, Intermediate
Location: Ctr for Service & Volunteerism
Regular/Temporary: Regular
Job ID: 607627
Full/Part Time: Full-Time
Workplace Culture NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.Special Information Incumbent must reside and be stationed within Mohave or La Paz County. This position is a remote position which allows the incumbent to complete their work at a location other than an NAU site, campus, or facility with or without accommodation. The incumbent may occasionally work in a shared site, but primarily will work elsewhere. This position is subject to the availability of funding. The incumbent is not eligible for Service Professional non-renewal notice, or Classified Staff layoff or recall status. Job Description Coordinates the three AmeriCorps Seniors Programs (ACS) in Mohave, and La Paz Counties, focusing on Kingman, Lake Havasu, and Bullhead City, for NAU's Center for Service and Volunteerism: The Foster Grandparent Program (FGP) engages senior volunteers age 55 and older and low income with schools, Head Start Centers, or other agencies serving children.Foster Grandparents volunteer one-on-one or in small groups with children who need extra support to succeed.Foster Grandparent volunteers receive a stipend of $3.00 an hour, mileage reimbursement, and other benefits. The Senior Companion Program (SCP) engages senior volunteers age 55 or older to provide assistance and friendship to elderly, homebound individuals. Senior Companions provide the services that elderly need to live independently including taking care of simple chores, providing transportation to medical and other appointments, and outings offering contact to the outside world. Senior Companion volunteers receive a stipend of $3.00 an hour, mileage reimbursement and other benefits. The RSVP Program matches volunteers 55+ with a wide variety of partner agencies to assist them in meeting their missions.Recruits, selects, orients, and provides support for AmeriCorps Seniors volunteers. Helps develop partnerships throughout Mohave County to support ACS programming. Ensures the implementation of policies and practices, and assists in conducting oversight, review, and analysis of the effectiveness and compliance of the program(s).Program Management & Volunteer Coordination - 45% Recruit, select, support, retain, monitor, and recognize AmeriCorps Seniors volunteers to meet program goals and within policy. Reviews partner agency and volunteer applications, screens applicants for positions. Introduces new volunteers to partner agency staff. Acts as a liaison with AmeriCorps Senior volunteers, program partners, staff, and funders in facilitating program objectives. Represent the Center for Service and Volunteerism at AmeriCorps Seniors meetings, conferences, and other events. Assists in the development of program content; monitors program metrics and performance; maintains operation of the program locally. Responsible for spending within allocated local budget for program expenditures; advises supervisor if a need arises for additional funds. Contributes to the development of program policies and standards. Trains and advises volunteers, participants, external stakeholders or constituents, and/or community partners on program guidelines and details. May oversee part time Coordinator. Follows standard principles and guidelines with some latitude for personal decision making; any personal decision making is expected to utilize existing standards and procedures. Demonstrates intermediate knowledge of concepts, processes, and practices. Diagnoses causes of problems; proposes potential solutions with the goals of the unit; applies broad knowledge of concepts and procedures to perform moderately complex tasks. Administrative Program Support - 25% Distributes, collects, and processes applications, forms, and documents related to the programs. Prepares reports and records on program activities, progress, status, or other special reports to supervisor. Ensures program compliance with all applicable university, state, federal, or other laws, rules, regulations, and guidelines. Maintains records of program participants and program data, which may include inputting or updating data in a database. Acts as main point of contact for program participants and other program stakeholders or constituents, including telephone and email communications; answers questions regarding the program; provides conflict resolution, if needed. Researches, summarizes, and analyzes information regarding program participation; calculates statistics and compiles data to prepare special and/or recurring reports. May schedule and participate in meetings or committees on behalf of the program(s). Event Planning 25% Plan and lead monthly in-service training events for the volunteers including identifying and inviting speakers, securing a location, and communicating details to attendees. Promotes AmeriCorps Seniors positions with a variety of recruitment, marketing, and outreach strategies. Develops, compiles, and writes communications and promotional literature for distribution such as newsletters, brochures, flyers, or social media posts. Delivers presentations to communicate information about the program(s). May be responsible for coordination of events, service projects, and/or recognition in relation to program(s)and fundraising events. Other - 5% Other special projects, committees, assignments, etc. Other duties as assigned. Minimum Qualifications Bachelor's degree in relevant field. 2-4 years of relevant experience. A combination of related education, experience, and training may be used as an equivalent to the above Minimum Requirements. Preferred Qualifications Bilingual (English/Spanish). Experience with AmeriCorps Seniors programs. Experience working with older (ages 55+) adults. Experience working with volunteer or non-profit programs.Knowledge, Skills, & Abilities Knowledge Knowledge of rules, regulations, guidelines, and procedures related to program area. Knowledge of organizational practices and principles. Skills Program coordination and execution. Coordination of activities, evaluating data, and establishing priorities. Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint, Teams). Online meeting platforms such as Zoom, WebEx, and Teams. Training (developing and delivering). Abilities Works independently. Exercises good judgement and professionalism. Communicates effectively. Promotes a diverse, inclusive environment. Background Information This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.Salary Salary range begins at $41,421. Annual salary commensurate with candidate's qualifications and related experience.FLSA Status This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.Benefits This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website. Classified Staff employees are in a probationary status for their first six months at NAU. NAU is a tobacco and smoke-free campus. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date. Learning and Development Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days. Immigration Suppt/Sponsorship NAU will not provide any U.S. immigration support or sponsorship for this position.Application Deadline March 25, 2024 at 11:59 p.m.How to Apply To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets. If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.Equal Employment Opportunity Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.Know Your Rights PosterNAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.
To apply, visit https://hr.peoplesoft.nau.edu/psp/ph92prta/EMPLOYEE/HRMS/c/HRSHRAM.HRSAPPSCHJOB.GBL?Page=HRSAPPJBPST&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=607627&PostingSeq=1
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