Job SummaryThe Surgical Services Manager plans, organizes and manages the daily operations for the department, serving as a role model and leader. As a Manager this position oversees and coordinates patient care provided by the department and assists leadership with patient/customer service, employee engagement, staff development, financial health, business growth and quality and safety outcomes.Essential Functions
Coordinates multidisciplinary patient/family care within surgical services from preop to post op.
Responsible for the supervision, coordination and evaluation of nursing care provided in surgical services.
Uses evidenced based practice and performance improvement to guide clinical decision-making.
Involves all employees to proactively identify risk mitigation and improvement opportunities, resulting in documented improvements in safety and quality practices.
Analyzes data collection to generate on-going improvements which measurably improve the department and overall hospital patient satisfaction.
Ensures the roll out of tactical action plans, individual goals and accountability measures that result in successful execution of organizational goals.
Works with other departments in a collegial manner to communicate effectively and, identify and resolve issues. Participates in planning of new programs.
Creates a culture that earns employee commitment as measured by retention and employee satisfaction goals, and is in alignment with sound management practices, applicable laws and company values.
Monitors and evaluates operational and quality performance and assists with performance improvement activities.
Manages daily operations with accountability for achieving targeted levels of growth, budget and additional specified financial objectives.
Develops policies, procedures and practice standards for the surgical services departments.
Performs other duties as assigned.
Complies with all policies and standards.
Qualifications
Associate Degree from an accredited nursing program, or completion of diploma nurse program required
Bachelor's Degree in Nursing, Healthcare Administration or a related field preferred
1-3 years of acute care nursing experience required
2-4 years of leadership experience preferred
Knowledge, Skills and Abilities
Working knowledge of surgical nursing skills.
Ability to lead, manage, and support a team.
Interpersonal skills necessary to address issues in a tactful and timely manner with patients, visitors, providers and staff.
Attention to details, ability to prioritize and respond to issues timely.
Ability to work and manage in a fast-paced, environment with changes in patient acuity and staffing patterns.
Strong conflict management skills.
Ability to coordinate and implement multiple tasks simultaneously.
Ability to work independently with minimal supervision.
Excellent communication skills both verbal and written.
Proficient in word documents, spreadsheets and basic computer skills.
Licenses and Certifications
RN - Registered Nurse - State Licensure and/or Compact State Licensure required and
BCLS - Basic Life Support (BLS) issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required and
Health ServicesACLS issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required
Clinical Area of Specialty Certification Perioperative certification preferred
Equal Employment OpportunityThis organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.
