Customer Service Representative

Customer Service Representative

02 Nov 2022
Arizona, Phoenix, 85003 Phoenix USA

Customer Service Representative



BCforward is currently seeking highly motivated Customer Service Representative for an opportunity in Phoenix, AZ 85007


Job Title: Customer Service Representative
Location:Phoenix, AZ 85007
Duration:6 Months

Description:

CSR Position performs a high level of customer service functions that will support Human Service Supervisor and Human Service Specialist II.
Duties will involve solving difficult customer service complaints/issues over the phone or face-to-face.
Will be responsible for clerical functions such as providing referrals to customer for community resources, greet clients and assess purpose of the office visit, register applications and check for prior client history in AZCCATS, manage a high volume of incoming calls, faxes, emails, interoffice mail, and UPS mail.
Transfer outgoing cases and prepare outgoing mail.
Filing, archiving, ordering supplies, and other office procedures needed.


Interested candidates please send resume in Word format Please reference job code 151878 when responding to this ad.



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