Customer Service Representative

Customer Service Representative

27 Sep 2024
Arizona, Phoenix, 85001 Phoenix USA

Customer Service Representative

Immediate opening for a talented Customer Service Representative to join our boutique office. Great benefit package for all full-time employees, and uncapped growth potential.

This is an excellent opportunity for someone with a professional phone presence, multi-tasking background and a solid track record of success in service and support, who enjoys working in a fast-paced environment. This is an in office position.

About this position:

- Installation Management - Scheduling and Coordinating with clients and technicians

- Creating new accounts for activation

- Contacting technicians & A/V companies to expand our tech network

- 40-hour standard weekly schedule from 7:00 a.m. to 4:00 p.m. Monday – Friday

- Some night & weekend availability to address after-hour calls, as needed

- Providing support for existing clients

- Representing the company in a professional and positive manner

- Maintains regular and predictable attendance

- Other duties to be assigned depending on your skills

Required Experience/Skills:

- Excellent verbal and written communication

- Exceptional organizational skills

- Adept at following procedures and common practices

- Ability to multi-task

- Basic computer skills

- Experience in Microsoft Office programs

- Professional demeaner

- Strong listening skills

- Solution-focused mentality, strong work ethic, and communication skills

- Outgoing, competitive personality, and coach-able attitude

- Must have reliable transportation

Benefits:

Medical, dental, and vision coverage

Company car provided after 1 year

Paid holidays and paid time off

Company lunches through the week

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