Customer Service Representative / Expert

Customer Service Representative / Expert

31 Oct 2025
Arizona, Phoenix, 85001 Phoenix USA

Customer Service Representative / Expert

We’re excited to announce an opening for a Credit Repair & Real Estate Support Specialist to join our growing team at Keys Credit and Keys Real Estate Services!

As part of our company, you’ll help clients improve their credit, guide them toward homeownership, and assist with basic real estate inquiries. This position is ideal for someone who enjoys helping people reach financial and homeownership goals.

This is a hybrid position — you’ll work both in our Goodyear, Arizona office and remotely from home.
We offer base hourly pay with set hours, and a flexible schedule that aligns with business hours to meet client needs.
No cold calling is required — clients reach out to us directly through our website, social media, and referrals.

Responsibilities:

Handle credit repair consultations and client inquiries with care and professionalism

Communicate with clients through social media messages, live chats, and scheduled calls

Answer basic real estate questions and help connect clients with our real estate team when needed

Provide clear explanations of our credit repair process, services, and homeownership programs

Keep organized client notes and follow up promptly

Engage with our social media followers by responding to messages, comments, and questions

Stay updated on both credit and real estate topics to better assist clients

Qualifications:

Experience in customer service, credit repair, or real estate is a plus

Ability to multitask and manage communication across different platforms

Strong written and verbal communication skills

Positive attitude and professional demeanor

Bilingual (English/Spanish) preferred but not required

Basic knowledge of real estate or mortgage processes is a big advantage

Join us in helping clients rebuild their credit and move closer to buying a home. If you’re passionate about helping people and have great communication skills, we’d love to hear from you!

How to Apply:
Please call and leave a voicemail introducing yourself
(Any other method will not be considered). Include your name, phone number, best time to call back, and a brief description of your customer service or real estate experience.
We want to hear your voice and personality — not just read a résumé!

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