Job Title: Tow Truck Company Dispatcher
Location: Tempe, AZ
Job Type: Full-time
Salary: $17-$20 an hour
Shift: 8am - 6pm
We are looking for a bilingual ( English and Spanish ) motivated and detail-focused Tow Truck Dispatcher to join our team here at Hook Up Towing. In this role, you will be essential to maintaining smooth operations by coordinating tow truck drivers and delivering exceptional customer service. If you excel in fast-paced settings and have multitasking and communication abilities, this could be the perfect opportunity for you!
Key Responsibilities:
Receive and manage calls for towing services and roadside assistance.
Dispatch tow truck drivers to service locations using GPS and dispatch software (Towbook).
Track and monitor the status of jobs and communicate updates with customers.
Ensure timely and accurate documentation of calls and dispatch activities.
Assist drivers with directions and troubleshooting when necessary.
Maintain clear and professional communication with customers, drivers, and other team members.
Qualifications:
Previous experience as a dispatcher or in a customer service role (preferred but not required).
Strong communication skills, both written and verbal.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Proficient with dispatch software, GPS systems, and computer use.
Excellent problem-solving and organizational skills.
Ability to remain calm under pressure.
Familiarity with the local area and roads (a plus).
Benefits:
Competitive salary.
Health insurance and other benefits.
Opportunities for career growth within the company.
Supportive and collaborative work environment.
Please submit your resume to email.
Call or text at 602 Seven512274
