Business Resilience Technical Manager

Business Resilience Technical Manager

04 Apr 2022
Arizona, Phoenix, 85001 Phoenix USA

Business Resilience Technical Manager

Vacancy expired!

Our Crisis & Resilience practice provides a portfolio of services that help us minimize the impact of a disruptive event for our clients. We are seeing an increased need to provide specific insights into their applications and technology that help senior executives understand the relationships between Crisis & Resilience planning, operations, testing, and recovery. We are looking for a technology leader to join our team who has a clear understanding of systems and technologies found in a contemporary data center and cloud environments and is able to provide technical insights and industry subject matter expertise to our sales and delivery teams and clients. Responsibilities will include leading highly technical discussions and communicating highly technical content through written word, graphic representations, and verbal presentation using audience appropriate terms to non-technical delivery teams and client stakeholders.

It takes a special kind of person to be on a high-performance team like this. Someone who thrives in an environment of ambiguity, responsiveness and critical thinking. The issues we help our clients with are complex and require sophisticated solutions - the type of solutions that are best created by people who have the courage and confidence to challenge convention, and the humility to build on the work of others. The Crisis & Resilience practice is a great work environment with highly talented people, are you ready to join us?

Work you'll do
  • Identify unique technical risks or single points of failure that could cause an extended business disruption or crisis
  • Lead end-to-end technical management of engagements from identification to design thru implementation and testing
  • Navigate and discuss a variety of client technologies including legacy and cloud, on-premise and hosted - working to identify potential paths forward based on a client's unique challenges
  • Design operating models and techniques that maximize the adoption of risk and resilience methods
  • Working knowledge of current technologies (cyber security, servers and virtual systems, networking, storage, database administration, software development lifecycle, replication strategies), and how these technologies are optimized in an effective enterprise architecture strategy
  • Implement technologies that enable organizations to respond to and recover from events in a more responsive and adaptive manner
  • Actively participate and facilitate in workshop and lab environments
  • Collaborate with team members and clients on unique strategies that will enable organizations to withstand different internal and external risks
  • Support the Crisis & Resilience leadership and teams on pursuits and special projects
  • Contribute eminence to expand the Crisis and Resilience portfolio and the industries and clients we serve

The team

A shifting geopolitical landscape, ever increasing dependence on technology, natural disasters and sudden events - today, business risk is more complex than ever, threatening the very survival of an organization. Our team helps executives, boards and decision-makers identify, assess, manage and respond to strategic risks and critical incidents that could undermine an organization's competitive position. Learn more about Deloitte Advisory's Cyber & Strategic Risk practice.

  • Visa sponsorship may be available for qualified candidates
  • 5-8+ years of previous experience with infrastructure or application architecture, working with on-premise and cloud technology environments, or supporting the design of large technical implementations/data center migrations
  • 5-8+ years of related experience within consulting or professional services required
  • BA/BS in Computer Engineering, Computer Science, Information Systems, Cyber Security, or demonstrated technical background and experience.
  • Ability to travel up to 50% (While up to 50% travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice)

  • Prior experience in risk management or related field such as business continuity management and cyber risk
  • Demonstrated prior experience working in Information Technology related roles with proven ability to develop and lead technical delivery and operations teams
  • Strong knowledge of on premise and hosted cloud strategies, tools and techniques, including experience designing, implementing or managing cloud solutions with at least two major cloud service providers.
  • Working knowledge of data center operations, data center facilities management and infrastructure
  • Basic understanding of business continuity and disaster recovery planning techniques and technologies, as well as the methods used in performing risk analysis and business impact analysis
  • Prior experience designing and implementing large scale solutions or leading systems/data center migrations is preferred
  • Prior experience in gathering technical requirements, performing gap and technical analysis, developing technical specifications, and architecting application solutions to roll out on a large scale
  • Solid teamwork and interpersonal skills
  • Disciplined program, project and time management skills with the proven ability to work in a cross functional, matrixed and diverse workforce environment
  • Ability to manage multiple tasks and projects in a fast-paced environment while ensuring the security, confidentiality and integrity of sensitive data
  • Works well in an unstructured environment
  • A self-starter, highly motivated individual with the ability to work in a collaborative team environment
  • Comfort, confidence and presence in conducting training, exercises or facilitated workshops
  • Growth mindset, highly adaptable, able to adjust performance based on coaching
  • Takes initiative, able to craft role and lead others, comes with a natural tendency towards solutions
  • Brings a positive approach, easy to work with, enjoys working with other accomplished, strong professionals
  • Strong communication skills with ability to lead workshops with technical client teams and drive consensus-based highly technical decisions
  • Demonstrated creativity and quality in writing reports, designing technical solutions, and developing presentations
  • Strategic, critical, logical, and creative thinker


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