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Business Systems Analyst 3Who are we looking for?Choice Hotels International is a cutting-edge software development company that develops software to manage, reserve and book hotel rooms in its portfolio of 22 branded hotels. Choice provides innovative enterprise SOA solutions based on Open Source and AWS technologies. Choice is a tightknit team where you can enhance your skills in an environment that emphasizes creativity, sharing, teamwork, professionalism, and outstanding quality software. You will work alongside some of the most talented and dynamic professionals as they work to provide exceptional solutions to the many challenges our business and franchises face. If you are bright, driven, enjoy working with the latest technologies and have the right blend of business acumen, technically savvy and customer-facing skills then this opportunity is for you. If you are willing to work hard, looking for a place to learn and grow, and have the skills we would like to hear from you.The Business Systems Analyst 3 serves as a technical liaison to the business product owner and translates customer business needs into well-defined user stories through a consistent process of building collaborative relationships, analyzing and modeling requirements. They ensure that designs and implementations fully meet defined business objectives. The role assists the build team from project inception to RUN hand-off ensuring that the business needs are met. The Business Systems Analyst 3 is a project/feature subject matter expert and research/recommends process and tool improvements.Your Responsibilities
Gain a solid understanding of customer request via analysis and interviews with Product Owners and subject matter experts to fully manage user stories from inception through acceptance.
Accountable for creating user stories and/or use cases by decomposing high-level information into testable acceptance criteria.
Understands and communicates cross feature, functionality, and project dependencies.
Organizes and host grooming and design meetings with Product Owners, Product Managers, Architecture, Run and Build Teams.
Responsible for ensuring that the technical solutions meet the functional design and business customer needs.
Schedules regular check-in meetings with Product Owner and Product Manager to assure alignment on business request and to discuss iteration roadmap progress and priorities.
Create/maintain project’s wiki page and RUN Acceptance Criteria.
Critically evaluates information gathered from multiple sources, reconciles conflicts, and resolves ambiguities.
Participates in strategic technical planning with business stakeholders, IT staff, and PLAN to identify, scope, and prioritize new functionality and defect remediation.
Understands and communicates the technical architectures, systems and business rules and the technical implications of business strategy from an end-to-end perspective.
Understands enterprise services and the service portfolio and works with technical leads to recommend the use of services in projects.
Understand and call-out story/functionality/project dependencies on both system and dependent teams.
Serves in Business Systems Analyst role for larger initiatives and teams.
Collaborates with developers, architects, and other subject matter experts to establish the technical vision and to analyze tradeoffs between usability and performance needs.
Ensure that complex business requirements are accurately captured, communicated, and understood by all stakeholders and effectively translate them into functional specifications
Work with Product Owner and IT Product Manager to prioritize against competing priorities.
Your Experience, Skills & Competencies
Bachelor’s Degree in Computer Science, from a four-year college or university with 4+ years’ experience / Master’s degree in Computer Science /Information Systems, and one to two years related experience and/or training in the IT field; or equivalent combination of education and experience.
Demonstrated knowledge of agile software development methodologies, Service Oriented Architecture (SOA) and object-oriented programming methodologies.
Solid understanding of systems development and input/output modeling.
Solid knowledge of SQL
Excellent ER Diagram, Data Mapping and Data lineage skills
Demonstrated knowledge of business process management methodologies and best practices.
Demonstrated knowledge of database management system technologies and tools.
Excellent User story writing and story board mapping skills.
Preferred CSPO Certification
Your Awesome At
Excellent communication skills: You’re comfortable working with business and technical individuals at all levels of the organization.
Team orientation: You appropriately include others in decision making. You genuinely care about co-worker’s wellbeing and input and are interested in developing collaborative working relationships characterized by trust and mutual respect.
Keen analytical acumen: You’re able to add structure where it doesn’t exist, and process qualitative and quantitative data to draw conclusions.
Decisiveness: You’re able to make timely, informed decisions that consider facts, goals, constraints, and risks.
Outcome orientation: You understand the “whys” behind tasks and can achieve complex goals with a high level of autonomy.
Dealing with ambiguity: You can deal with certain degree of ambiguity and able to adjust to true Agile atmosphere
Excellent documentation skills: Understand how to use Confluence and SharePoint
Strong presentation skills: Including expressing technical concepts in business terms to both technical and non-technical audiences.
Proficient in the use of Lucid chart, Rally/JIRA, SQL tools, Swagger, SoapUI, Unix/Linux commands, MS Office applications, such as Outlook, Word, PowerPoint, Visio, and Excel
Team player/ Individual contributor: Ability to work effectively in a team-oriented environment, both independently and collaboratively.
Your TeamThis is an individual contributor role that will report to the Manager, IT Product Management. You will have 11 peer teammates and collaborate with cross functional departments on a regular basis.Your Work LocationAs our Business Systems Analyst 3, you will be based in our beautiful, state-of-the-art technology hub in Scottsdale, AZ. In October 2021, Choice opened a newly constructed world class technology center.Right now, our associates in Scottsdale, AZ are working in a hybrid environment, up to 4 days per week in the office and virtual from your home office the remaining days. We provide flexibility and encourage ongoing communication with your leadership to establish expectations about your unique needs.About ChoiceChoice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. With nearly 7,500 hotels, representing nearly 630,000 rooms, in 46 countries and territories as of September 30, 2022, the Choice® family of hotel brands provides business and leisure travelers with a range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. The award-winning Choice Privileges® loyalty program offers members a faster way to rewards, with personalized benefits starting on day one. For more information, visit www.choicehotels.com.At our worldwide corporate headquarters in Rockville, MD and St. Louis Park, MN as well as our technology center in Scottsdale, AZ, and through our associates around the globe, we keep Choice hotels thriving by serving as a champion for our franchisees and providing cutting-edge technology.About Choice Hotels Financial PerformanceTotal revenues reached a company record of $1.4 billion for full-year 2022, a 31% increase compared to the same period of 2021. For full-year 2022, Radisson Hotels Americas contributed $104.2 million in total revenues. Click here (https://media.choicehotels.com/2023-02-15-Choice-Hotels-International-Reports-2022-Fourth-Quarter-and-Full-Year-Results) to review our 2022 fourth quarter and full-year results. PLEASE NOTE: This role is not eligible for sponsorship Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity. CONNECT THE WORLD THROUGH THE POWER OF HOSPITALITY We bring together the people, brand and technology that enable the success of others – welcoming every guest, every partner, everywhere their journey takes them. Visit http://careers.choicehotels.com to learn more.
