The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.Clinical Training ManagerIF YOU CARE, THERE’S A PLACE FOR YOU HEREFor a career path that is both challenging and rewarding, join Sedgwick’s talented team of 27,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidance. Our clients depend on our talented colleagues to take care of their most valuable assets—their employees, their customers and their property. At Sedgwick, caring counts®. Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of others.PRIMARY PURPOSE : To develop and conduct clinical training to promote quality in the clinical services of telephonic case management, utilization review and clinical consultation; to maintain a regular schedule of clinical training; and to monitor clinical training compliance.ESSENTIAL FUNCTIONS and RESPONSIBILITIESDevelops and conducts new hire and ongoing clinical training as directed by management and as indicated by data analysis.
Analyzes data as a basis to enhance established training material or develop new training.
Makes recommendations to regional clinical managers and clinical supervisors for clinical and technical training of staff; works with management to schedule appropriate training.
Develops and delivers training to clinical operations staff.
Monitors training compliance; reports findings to management.
Develops and assists with clinical supervisor training.
Develops and maintains a regular schedule of training.
ADDITIONAL FUNCTIONS and RESPONSIBILITIESPerforms other duties as assigned.
Supports the organization's quality program(s).
Travels as required.
QUALIFICATIONSEducation & LicensingBachelor's degree preferred. Active RN license required. Professional designation in health related or quality field strongly preferred. Quality process improvement or human performance improvement skill training preferred.ExperienceEight (8) years of related experience required to include three (3) years case management and/or utilization review experience. Supervisory experience preferred.Skills & KnowledgeIn-depth clinical and technical knowledge of managed care and disability claims administration
Excellent oral and written communication, including presentation skills
Knowledge of adult learning methodologies
PC literate, including Microsoft Office products
Strong leadership skills
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENTWhen applicable and appropriate, consideration will be given to reasonable accommodations.Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlinesPhysical: Computer keyboarding, travel as requiredAuditory/Visual: Hearing, vision and talkingNOTE: Credit security clearance, confirmed via a background credit check, is required for this position.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in (Colorado or New York City) or telecommuter. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the state noted in this job posting only, the range of starting pay for this role is $71,238 - $99,938 . A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.