506416 CPM Knowledge Management Lead 506416Role is responsible to build an effective Knowledge Management strategy and ensure successful adoption of capabilities for Customer Project Managers in NA Region S&SD HPM organization, as well responsible to facilitate and drive sharing of CPM knowledge, peer to peer learning, and collaboration through Community of Practice.Your role:
The NA Region Workforce Innovation team’s goal is to transform NA S&SD into a data and digital centric organization that focuses on driving best in class experiences for customers and employees using industry standards and closed loop feedback to continuously evolve how we support our goals at Philips.
Responsible to create and implement an engaging and measurable people‐focused Knowledge Management strategy, focusing on Experts, Communities of Practice and Strategic Business Knowledge
Monitor and measure community engagement and output, shape new CPM hire orientation curriculum and conduct CPM maturity/skills assessments. Continually seek to identify opportunities to increase customer satisfaction and deepen customer relationships through transformation opportunities.
High growth opportunity to enable Customer Project Managers to help create value for our Hospital Patient Monitoring customers.
You're the right fit if:
10+ years of Patient Monitoring Solution Delivery, Customer Project Management Experience
Community of Practice Facilitation, Knowledge Management, LAER/Customer Success Management, Problem Solving, Communication, Presentation, Process & Performance Management Skills
Requires a Bachelor’s degree (e.g. Business, Engineering, Health Science, etc.)
PMP, ITIL v4, CSM, KCS Certification preferred
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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.Philips Transparency Details:The pay range for this position is $102,200 to $175,000, annually. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.Additional Information:US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.#LI-PH1#LI-RemoteIt is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.Equal Employment and Opportunity Employer/Disabled/Veteran
