Job SummaryWe are seeking a motivated Customer Account Representative to support customer relationships, account activities, and business opportunities. This role is ideal for someone who enjoys working with people, understanding customer needs, providing solutions, and developing strong communication and relationship-building skills.ResponsibilitiesAssist customers with questions regarding products and services.Support customer account and follow-up activities.Communicate product and service information clearly and professionally.Identify opportunities to support customer retention and sales.Follow up with prospective and existing customers.Maintain organized records of customer interactions and account activities.Assist with customer satisfaction and acquisition initiatives.Support promotional activities and business development opportunities.Respond to customer questions and help resolve routine concerns.Communicate customer feedback to appropriate team members.Collaborate with colleagues to achieve customer service and business goals.Participate in ongoing training and professional development.BenefitsPaid trainingCareer advancement opportunitiesProfessional development programsSupportive team environmentHands-on customer account and business development experiencePerformance-based growth opportunitiesEmployee recognition programsOngoing mentorship and coaching
