SUMMARY DESCRIPTION:To further develop the export product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company’s policy and procedures.KEY RESPONSIBILITIES:Tasks and DutiesReview and support with day-to-day quotationsSupport product with checking local charges and agreement quotes to ensure we minimize potential branch lossesHave thorough knowledge of the air export product including Breakbulk, Gateway & Pricing knowledge.Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team.Attend the weekly branch Sales meeting and facilitate discussions on Air Exports with market updates and trendsTake an active role in the transition of new business/ updates to existing business.Grow department Revenue in line with District budget target and management expectations.Supporting with BNP, AJAX, CLH, and internal financial reports to ensure that the Air Export department is showing clean financial accounting throughout all financial reports.Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.Be open to implementing new system changes and enhancements into your department. Be involved and suggest system/process improvements.Review and conduct staff appraisals and one to one meeting timely in line with the 3+1 InitiativeAssist supervisor and key staff with goal setting and monitoring development.Map and understand department process flow, constantly looking for areas of improved efficiency to offer customers better cycle times and service as well as controlling costs.Ensure all customers standard operating procedures are documented and kept up to date in the Desk Level Standard Operating Procedures database.Build and maintain strong relationships with vendors (airlines, trucking companies, and others)- Work to be our vendors lowest cost customer through electronic booking, shipper-built units, and other creative local market solutions to lower overall cost for both partiesPhysical DemandsUse of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc.  Write with pencil/pen/marker   Functions performed primarily while seated at desk  
