Helpdesk Support

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Helpdesk Support

26 Mar 2024
Arizona, Phoenix, 85044 Phoenix USA
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Helpdesk Support

Vacancy expired!

job summary:

Randstad Technologies is hiring and we're looking for someone like YOU to join our team! If you are seeking a new opportunity, looking to grow in your career, or you know someone who is - we want to hear from you! Take a look at the below opportunity, or feel free to visit RandstadUSA.com to view and apply to any of our open roles.


Summary:



  • Mid Level: Skills equiv. to 3-5 years in comparable position. Responsible for helpdesk and/or desktop support for Client systems. Experience with 1st and/or 2nd level support. strong customer service skills, strong people and interpersonal skills. Must have strong verbal and written communication skills.

Additional Job Details:



  • Required Experience: 2+ years of experience working in a service desk or customer service environment Minimum 1 year technical support experience Minimum 1 year phone support experience Experience using ITSM platforms (SmartIT / Remedy, ServiceNow, Cherwell) and remote support tools (SCCM, Software Center, Client Center Configuration Manager)
  • Working knowledge of PC technical support, systems administration, networking, Windows and Mac OS Bachelor's or Associates degree in Information Technology or a related field is a plus CompTIA, ITIL,?KCS?and Microsoft certifications?are?a plus?



location: Phoenix, Arizona

job type: Contract

salary: $20.00 - 22.50 per hour

work hours: 8am to 4pm

education: Bachelors



responsibilities:

Responsible for helpdesk and/or desktop support for Client systems. Experience with 1st and/or 2nd level support. strong customer service skills, strong people and interpersonal skills. Must have strong verbal and written communication skills.






qualifications:


  • Experience level: Executive
  • Education: Bachelors


skills:
  • Helpdesk (1 year of experience is preferred)
  • Technical Support (1 year of experience is preferred)




    • Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).



    For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

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    Job Details

    • ID
      JC49554840
    • State
      Arizona
    • City
      Phoenix
    • Job type
      Contract
    • Salary
      USD20 - USD23
    • Hiring Company
      Randstad Technologies
    • Date
      2023-03-26
    • Deadline
      2023-05-25
    • Category
      Et cetera
    • Print

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