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IT Specialist (Must have an active DOD Secret clearance)DescriptionSAVA Workforce Solutions, LLC, an Akima Company, delivers enterprise IT and mission support solutions to the federal government, serving the federal civilian, defense, law enforcement and intelligence communities. SAVA helps our customers strengthen national security, improve communications and collaboration and secure the integrity of their data, information systems and networks. Our personnel enjoy competitive benefits packages and challenging roles in work environments committed to innovation, diversity and opportunity for career growth. As an Alaska Native Corporation (ANC), 100% of our company’s profits go back to our 14,300 Iñupiat shareholders that have resided near and above the Arctic Circle for more than 10,000 years. Our business helps support their way of life and contributes to the survival of a culture that has thrived in a challenging environment.Responsibilities:
Provide desk‐side support
Perform support duties as directed
Perform regularly scheduled backups
Allocate network storage
Perform preventative maintenance
Install approved equipment and software
Install software patches, updates, and upgrades, including remote serving of workstations
Maintain operability of the Uninterruptible Power Supply (UPS)
Troubleshoot and resolve communications equipment
Troubleshoot and facilitate resolution of network hardware and software problems
Monitor network traffic and optimize network performance
Maintain remote user assistance capabilities
Maintain Internet connectivity for stand‐alone workstations
Provide technical assistance for relocations and moves
Create, update, and track service call requests
Resolve of service call requests in a timely manner
Capture and report inventory data equipment in the field
Staging and taking down end user workstations and associated equipment
Preparing equipment for transport and shipping
Ensuring the proper storage and disposal of equipment
Maintaining configuration management data and documentation
Assist and maintain equipment
QualificationsMinimum Qualifications:
Must posses and active DOD secret clearance
3 years relevant IT experience
Experience supporting Microsoft Windows environments
Experience repairing/replacing system peripherals
Experience maintaining configuration management data and documentation
Experience installing software patches, updates, and upgrades, including remote serving of workstations
Experience Troubleshooting and resolving network hardware and software problems
The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position. This is not intended to be a complete list of all duties, responsibilities, and skills required. Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessary. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at job-assist@akima.com or 571-353-7053. Reasonable accommodation requests are considered on a case-by-case basis.The dedicated email and telephonic options above are reserved only for individuals with disabilities needing accessibility assistance to apply to an open position using our website.Please do not use the dedicated email or phone number above to inquire on the status of your job application.Job: Information TechnologyPrimary Location: US-AZ-PhoenixShift: Day JobReq ID: SAV03940
