In this role you will perform specialized legal support and have administrative duties.Position Compensation Range:$23.00 - $35.57Pay Rate Type:HourlyCompensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.Primary Accountabilities
You will conduct research and prepare background information.
You will receive and respond to inquiries, relaying messages.
You will manage calendars for court appearances, appointments, and meetings.
You will schedule and coordinate tasks for file handlers and monitor progress.
You will handle and distribute electronic mail.
You will screen and respond to incoming mail to facilitate file handling.
You will generate legal and claims correspondence.
You will ensure delivery of documents to courts, opposing counsel, and others.
You will schedule and coordinate with opposing counsel, witnesses, experts, and others for investigations, discovery, depositions, and trials.
You will perform data entry and initial setup of new matters.
You will handle tasks related to payments and closing files.
You will participate in projects and committees.
You will support file handlers with electronic legal databases and claim management systems.
You will assist with training unit employees.
You will administer divisional programs and conduct special projects.
You will coordinate claim information collection for other divisions.
You will maintain and update procedural documents and divisional contact information.
You will organize and perform claim administrative workflow and processing tasks.
You will understand stages of litigation and various legal documents.
You may complete other assignments or participate in projects as needed.
Specialized Knowledge, Skills, and Education Requirements
Demonstrated experience providing customer-driven solutions, support, or service.
Demonstrated experience providing customer-driven solutions, support or service.
Demonstrated experience performing legal support duties including interacting with members of the judiciary, opposing and co-counsel, clients, and expert and lay witnesses.
Demonstrated experience working with confidential documents and situations.
Demonstrated experience with various PC software applications (e.g. Microsoft Office Suite).
Demonstrated experience writing and prooing legal documents for proper grammar and spelling.
Solid knowledge and understanding of legal procedures, legal terminology, and the judicial system.
Solid knowledge and understanding of legal ethics rules and the ability to maintain a high level of confidentiality.
Travel Requirements
Up to 10%
Physical Requirements
Work that primarily involves sitting/standing.
Additional Preferred Qualifications:You have experience with SharePoint, Guidewire/Claims Center, Legal eXchange or Legal FilesIn this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home, proximate to one of our office locations (within approximately 35-50 miles). On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events.#LI-RemoteInternal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role.We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.#LI-CH2
