The primary role of the Billing Support Specialist III is to perform administrative tasks in support of the client's billing department.Hours: 3:30pm-12am ET, Monday-FridayMonitor and respond to inquiries sent to the centralized billing inboxPerform time editsRespond to billing inquiries or redirect to the appropriate billerPrepare ad-hoc reports, providing analysis of financial and historical dataProvide backup billing assistance when the Biller is out of the officeAssist in obtaining timekeeper approval for Billing clientsPrepare invoices according to client billing guidelinesRespond to inquiries timely and effectivelyPrioritize and meet aggressive deadlines while handling a high volume of workBuild, maintain, and deliver professional customer service and maintain positive working relationships with all internal and external contacts. This position requires routine communication with client contacts and other personnel, both inside and outside the firmPerform other duties as assigned
