RR Donnelley is adding Legal Priority Operators to their team! As Legal Priority Operator, you will be responsible for supporting work across all shifts to support time sensitive project requests. The position requires high attention to detail and must maintain a high level of customer satisfaction. Knowledge in legal word/document processing using a variety of legal software, tools, Microsoft Office suite is an added advantage.Shifts Available: 1st Shift: Mon - Fri 6:00am - 2:00pm1st Shift: Sat - Wed  7:00am - 3:00pm1st Shift: Tues - Sat 9:00am - 5:00pm2nd Shift: Mon - Fri  2:00pm - 10:00pm2nd Shift: Sat - Wed 2:00pm - 10:00pm3rd Shift: Mon - Fri 10:00pm - 6:00amNOTE:  2nd and 3rd shift require training on days 830a-5pm for 3-4 weeks or longer depending on customerResponsibilities include, but not limited to:Serve as the primary point of contact for incoming requests to the department for various word processing-related projects such as formatting, prooing, editing, the styling of documents, printing, and conversion or saving documents to images (PDF)Coordinate, assign, distribute, prioritize, track and expedite workload to the departmentInterface with requesters to gather detailed information in order to better understand the nature and requirements of assignmentsAnalyze requests to determine how tasks should be performed and engage the appropriate resource for completionDirect requests to proper resources and coordinate with local and off-site office servicesAssist with prooing tasks and quality control analysis during heavy volume periodsDeliver projects within a reasonable, negotiated timeframePerform other related duties and assist with special projects as assignedMaintain thorough knowledge of all firm-supported software packagesOther duties as assigned
