Multicultural Communications Coordinator, Hispanic/Latino Audience Engagement

Multicultural Communications Coordinator, Hispanic/Latino Audience Engagement

08 Oct 2024
Arizona, Phoenix, 85001 Phoenix USA

Multicultural Communications Coordinator, Hispanic/Latino Audience Engagement

DescriptionJob DescriptionOur award-winning agency is in search of a Multicultural Communications Coordinator, Hispanic/Latino Audience Engagement to support our communications work for federal agency and private sector clients. Federal clients include the Centers for Disease Control and Prevention, National Institutes of Health, US Department of Energy, US Department of Transportation, US Department of Housing and Urban Development, Environmental Protection Agency, and others. Private sector clients include utility companies. ICF seeks a skilled communications professional who specializes in translating and adapting content to best engage Hispanic/Latino communities. Work also will involve supporting client teams through a variety of tactics, including partnerships, media relations, social media and online engagement.This is a hybrid position with an opportunity to work remotely.The CompanyICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe.The TeamThis is an exciting role working alongside a team of multicultural communications professionals who support federal and state agencies, addressing public health, climate and environment, energy, affordable housing, and accessible transportation issues. Our team of in-house multicultural communications and community engagement professionals reach African American/Black communities, Hispanic/Latino communities, American Indian tribes, Alaska Native nations, and Asian and Pacific Islander communities. The team offers excellent opportunities for growth and mentorship as part of a dynamic and collaborative organization.The WorkWe’re currently hiring for a Communications Coordinator, Multicultural (Hispanic/Latino Audiences) who will support communications efforts focused on engaging Hispanic/Latino communities in the United States. The ideal candidate will be a native Spanish speaker with a strong interest in using language skills to engage Hispanic/Latino communities on behalf of the federal government and private sector. Our work includes several public sectors, including health, transportation, environment, energy, disaster management, and education. We are looking for a professional to support new and existing tasks for public sector clients with an authentic lens toward Hispanics/Latinos. Work may include translation, transcreation and adaptation of communication materials. Other tasks may include developing content in English for Hispanic/Latino audiences, supporting creative campaign development and execution, earned and social media, and partnership engagement. This position requires a willingness to pursue certification by the American Translators Association (ATA) or equivalent. Internship experience working in communications and/or a public relations/advertising agency is a plus.Key Responsibilities

Support English-Spanish translation and adaptation services to better support education activities for Hispanic/Latino communities.

Support campaigns and projects that are designed to reach and engage Hispanic/Latino communities, assisting with the development, execution and evaluation of audience-focused outreach efforts through partnerships, earned media, social media, materials development and community engagement.

Collaborate with project teams with oversight from clients and senior team members, and complete key deliverables on time and with high quality.

Establish and maintain effective working relationships with organizations and potential partners who engage Hispanic/Latino communities.

Identify innovative technologies to support multicultural communications and English-Spanish translation and adaptation services.

Basic Qualifications

Associate's degree in public relations, communications, journalism, marketing, advertising or related field or equivalent field

1 year of communications experience

1 year of experience engaging Hispanic/Latino audiences in the United States

Native Spanish speaking capabilities with exceptional Spanish writing skills, a must

Must be able to secure a public trust clearance

Preferred Qualifications

Bachelor's Degree

PR/communications internship experience

Willingness to pursue certification by American Translators Association (ATA) or equivalent

Professional Skills

Interest in writing content for a variety of channels including email distributions, websites, and other collateral materials in English and Spanish

Interest in working with media targeting Hispanics/Latinos

Interest in collaborating with community-based and national organizations targeting Hispanics/Latinos

Excellent verbal, written, organizational skills, and ability to interface effectively with all levels of the company and client

Ability to work collaboratively with diverse teams and team members

Strong team orientation with a focus on collaboration.

Strong organizational and writing skills, time management skills, and superior attention to detail.

Ability to think creatively and provide innovative solutions to clients’ communications challenges/problems.

Excellent interpersonal (verbal, written), and organizational skills, with ability to prioritize and manage multiple priorities at a given time while interacting with multi-disciplinary teams to achieve project goals.

Proficient in Windows PC environment, including Microsoft Office applications.

Working at ICFICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process (http://careers.icf.com/us/en/accommodations) .Read more about workplace discrimination rights , the Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf) , or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. (https://www.icf.com/legal/equal-employment-opportunity)Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.The pay range for this position based on full-time employment is:$43,379.00 - $73,744.00Nationwide Remote Office (US99)

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