The historic Arizona Biltmore is looking for a Turndown Attendant to join the Housekeeping Team!Located in the heart of the prestigious Biltmore neighborhood in Phoenix since 1929, this gorgeous 39-acre property reopened in May 2021 after undergoing a $100 millionrenovation.This iconic hotel has over 700 rooms, over 200,000 square feet in banquet space, and 8 food and beverage outlets (including 2 restaurants, 2 pools, 2 bars, a gelato shop/café, and in-room dining).Classification: Part-Time
Shift: 5:00PM - 9:00PM (Evenings), Weekday/Weekend
Want to learn more? Hotel Website (https://www.arizonabiltmore.com) , Instagram, Facebook (https://www.facebook.com/ArizonaBiltmoreAWaldorfAstoriaResort)What will I be doing?As a Turndown Attendant, you would be responsible for cleaning and stocking guest rooms and providing turndown service in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:Provide turndown service to include, but not limited to, partially removing and storing bedcover, fulfilling specified guest preferences (i.e. filling ice bucket, etc.) and replenishing amenities, linens and supplies
Clean and stock guest rooms as assigned, including, but not limited to, cleaning bathtub, toilet, sink, walls, mirrors, tiles, counters and floor surfaces
Change bed linens
Dust furniture, pictures, drawers, window ledges and shelves
Replenish amenities, linens and supplies in guest room
Vacuum and empty trash
Conduct visual room inspection upon completion
Dispose of trash and recyclables in accordance with the hotel's green guidelines
Perform Room Attendant and other Housekeeping services, as requested
Respond to special guest requests in a timely, friendly and efficient manner
What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:Quality
What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!T he Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. (Hilton named #2 Best Company To Work For in the U.S)We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:Access to your pay when you need it through DailyPay
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best-in-Class Paid Time Off (PTO)
Supportive parental leave
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education (https://newsroom.hilton.com/corporate/news/hilton-announces-new-education-benefit-through-partnership-with-guild-education): Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Job: Housekeeping and LaundryTitle: Turndown Attendant (Part-Time) - Arizona Biltmore, A Waldorf Astoria ResortLocation: nullRequisition ID: HOT09351EOE/AA/Disabled/Veterans