CASHIER
$15.45 - $16.29 Hourly, based on experience (No Gratuity, No Tipping)
SCHEDULE:
Part Time / Weekdays & Weekends Vary / Between the hours of 6am - 7pm
Full Time / Weekdays & Weekends Vary / Between the hours of 6am - 7pm
APPLY ONLINE AT: https://www.royaloaks.com/careers
Text us at 877-276-9256
Full Time Only / Benefit Eligible (Aetna) / Medical, Dental, Vision. Benefits will begin the first of the month after the start date of employment.
Vaccination Encouraged, Not Required
16 years of age and older
Our facility is Independent Living, Assisted Living and Memory Care
Working will give you freedom, values, friendships and purpose….come try it with us!
Great perks, a fun, and friendly culture!
PERKS: (Subject to Change)
- Your weekly work schedule is distributed to you 3-weeks in advance via an App on your Smart Phone.
PERKS: (Subject to Change)
- Your weekly work schedule is distributed to you 3-weeks in advance via an App on your Smart Phone.
- Referral Bonus Available / $600 per referral, no limit / $150 upon referral hire and every 90 days the staff member and applicant are employed with the final payout on the 1-year work anniversary of the applicant.
- Are you interested in a Culinary Certification? Check out our Scholarship Program offered to all employees after 6 months of employment!
WHO ARE WE?
- We serve over 1300+ meals daily. Breakfast, lunch, dinner and Sunday Brunch.
- We have over 170+ Food Service Staff Members and we are growing.
- We have 12 onsite dining rooms, including Café Grill Dining, Casual Dining, Buffet Dining and High-End Scale Dining. Some dining rooms are small (seating for 40+) and some are large (seating for 100+).
- We have a brand-new beautiful coffee bar.
- We have 7 kitchens, including 1 kitchen measuring at 4500 square feet and several smaller kitchens too. Some of our smaller kitchens only hold 2-10+ cooks and dishwashers per shift. Some of our larger kitchens hold 30-40+ cooks and dishwashers per shift.
- We have a brand-new Culinary Building consisting of a 3200 square foot state-of-the-art culinary kitchen, including Award Winning high-end Hestan Appliances. Attached are 3 brand new restaurants, (named Indigo, Copper Skye and Azul) including outdoor seating with waterfalls, glass fire pits and lovely outdoor acoustics.
- We have a stone pizza oven that was hand made in Italy just for Royal Oaks. It was shipped over on a barge ship that took several months to arrive. Master your pizza skills learning to cook in this magnificent stone pizza oven.
- We have an Executive Chef and 4 Sous Chefs, all of which were promoted from our internal cooking staff members. You too can grow with us!
- We have several cooks that have been working at Royal Oaks between 15 to 38 years each!
- We have a large Catering Department for onsite private events for our residents and staff members serving over 100+ on-campus events every year! Some events are very small, some rather large! Some indoors and some outdoors.
- We are only 1 of a hand-full of Retirement Communities in AZ that have robots serving hot plates of food to our residents in our 12 dining rooms.
- Our Executive Chef Francelle Mata was recently promoted into her current role. She worked at Royal Oaks the last 4-years under Executive Chef Paul Kennedy. Chef Francelle has honored Royal Oaks by presenting at Wine Pairings, Wine Tastings, and Cooking Demos ranging from small groups and up to 200+ guests too! She has frequently done cooking events for casual and fine dining in Scottsdale. She prides herself by saying she likes to hire her kitchen staff who have "open minds and brings their ideas." One of her most often used comments is, "If you are willing to learn, we are willing to teach." Because she moved up through various Royal Oaks kitchen positions, she feels like she makes a difference in her cooking career of over 20 years.
Location:
Royal Oaks Retirement Community
10015 W. Royal Oak Road
Sun City, AZ 85351
Crossroads are 99th Avenue and Grand Avenue, Sun City
Background Check:
Royal Oaks is a Drug Free Workplace. Background checks, reference checks, TB testing, and drug screenings are part of the hiring process. Royal Oaks conducts pre-employment, random and reasonable suspicion drug testing in accordance with its drug-free workplace policy and has designated certain positions as safety-sensitive. Royal Oaks' general hiring policy does not discriminate against registered medical cardholders. However, in accordance with A.R.S. 23-493.06 Royal Oaks may decline to employ or to continue to employ persons in safety-sensitive positions based on the results of drug testing.
It’s time to take that first step toward a lifelong career of providing great customer service! The experience you gain at the growing 700 resident (soon to be 825) and 400 employee community is unmatched. We pride ourselves in important, challenging, and rewarding work that has exceptional impact on the residents we see day in and day out. The experience and family-centered environment you encounter here can be taken anywhere and the opportunity to learn, grow, and excel is endless.
We offer the following benefits:
-Medical/Vision/Dental for full time positions
-403(b) Retirement Plan for full time positions
-FREE Fitness Program available to all staff members
-Competitive Pay
-Paid Time Off
-Volunteer Time Off, donate your time to help others without dipping into your PTO
-Covered parking
-20% off meals
-Free Starbucks Coffee
-Scholarship Program
-Employee Referral Bonus
-Free membership to onsite Fitness Facility including Olympic size indoor pool and work-out equipment
-Annual Shoe Reimbursement (for many positions)
-Uniform (for many positions)
-Growth opportunities!
-Many more perks!
Position Summary: Under the supervision of the Wild Cactus Manager, is responsible for maintaining outstanding customer service, processing sales quickly, accurately and efficiently, cash register operations and safeguarding company assets. Handling of some food, garnishment of plates, etc.
Major Duties and Responsibilities: Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
Maintain an awareness of all promotions and advertisements to disseminate to residents and guests.
Understand all components of Residents Choice and Dining Dollars program and accurately identify reimbursable transactions.
Count money in cash drawer at beginning of shift to ensure a correct beginning balance.
Accurately and efficiently ring sales on registers and accurately maintain all cash.
Issue receipts, refunds, credits or change due to customer. Receive payment by cash, check, credit cards, or vouchers.
Calculate total payments received during shift and reconcile this with total sales.
Accept requests for take-out orders and bag, box, wrap and prepare packages for take away items.
Handles food, garnishes plates, restocks food items for sale, assembles Take-Out orders.
Maintain orderly and clean appearance of register and condiments areas and stocks supplies daily.
Stock shelves, and mark prices on shelves and items.
Consistently complies with Arizona State Department of Health Service standards. Ensures the safe and proper handling of all food items according to HACCP. Adheres to safety practices and procedures.
Keeps the Food Service Management Team promptly and fully informed of all problems or unusual matters of significance. Maintains confidentiality for resident to meet HIPAA guidelines.
Full understanding of residents’ rights, including the right to be free of restraints and free of abuse. Is responsible for promptly reporting to the Director of Health Services, Resident Services Manager, or Chief Executive Officer (CEO) incidents or evidence of resident abuse or a violation of residents’ rights.
May perform other duties such as assigned.
Attends and participates in training activities, meetings, and seminars and assists other departments as needed.
Exhibit qualities of a team player and interacts courteously, appropriately with patience and concern for the needs of the elderly and maintains a positive attitude while interacting with residents, guests, families, and co-workers.
Addresses problems and conflicts in a professional and effective manner with supervised staff, allowing for opportunities of learning and growth, and facilitating such opportunities in a respectful manner.
Assists in maintaining a safe, neat, and clean environment. Reports all deficiencies to the appropriate person, such as equipment problems, need for repair or special needs of residents.
Will be handling food, such as garnishing plates, etc.
Knowledge and Skills:
-Able to process information/merchandise through Point-of-Sale register system
-Able to read, count, and write to accurately complete all documentation
-Must have working knowledge of basic math applications and computation skills.
-Has knowledge of Maricopa County food regulations and sanitation requirements. We will assist with this.
-Obtains a Maricopa County food handler’s card within 30 days of employment. We will assist with this.
-Is organized, able to multi-task, think creatively and adapt to different situations.
-Will handle some food plating, to-go wrapping food, adding condiments to food plates.
Education and Experience:
-Preferably has a high school diploma or GED equivalent
-Experience with handling cash.
Communication Skills:
-Has a clear speaking voice and is fluent in English.
-Being bilingual would be a plus. Has ability to speak, work, and interface with all levels of co-workers, residents, guests, and employees.
-Has ability to write routine reports and correspondence.
-Demonstrates excellent customer service etiquette.
Royal Oaks Awards:
-2022 ICAA NuStep Beacon Award / Top 25 'Best in Wellness' Senior Living Communities in North America
-2021 National Association of Home Builders (NAHB), GOLD AWARD - Category 55+ Design Awards / Best Service Enriched Community on the Boards Inspirata Pointe at Royal Oaks
-2016-2020 American Heart Association Workplace Health Achievement Award
-2019 Great Place to Work
-2019 Leading Age Innovation Award for the Smart Home
-2017 Midwestern University for "Community Outreach Motivating Excellence for Tomorrow"
-2016 Benevilla Award for "Business Leadership"
-2015 American Society of Interior Design - 1st Place Senior Living Community & Best of Show
-2015 Best of NAIOP - Commercial Real Estate Association - Medical Office Program of the Year
