Environmental Services Supervisor / EVS
Monday thru Friday / 7am-330pm / or according to business needs / May need to work some weekends
$46,196.00 to $54,995.00 / Exempt / Based On Experience
Full time only / Benefit Eligible (Aetna) / Medical, Dental, Vision - Benefits begin on the 1st of every month after your start date
Referral Bonus Available / $600 per referral, no limit / $150 upon referral hire and every 90 days the staff member and applicant are employed with the final payout on the 1 year anniversary date of the applicant.
Apply online at https://www.royaloaks.com/careers
Have a question? Text us at 877-276-9256
REQUIRMENTS:
-Has a high school diploma or GED equivalent. Required
-Has one or more years of experience in EVS Management. Required
-Obtain OSHA 10-hour certification within 90 days of hire and retake course every 2 years, if applicable.
-Has current and valid Fingerprint clearance card or can apply for one within 20 days of hire. We will assist with this.
-Ensures competency in the position is maintained through continuing education.
-Has current, valid driver’s license. Driving record must meet the criteria set forth by Royal Oaks’ insurance carrier.
Great benefits, a fun, and friendly culture!
Vaccination Encouraged, Not Required
Our facility is Independent Living, Assisted Living and Memory Care
Working will give you freedom, values, friendships and purpose….come try it with us!
Location:
Royal Oaks Retirement Community
10015 W. Royal Oak Road
Sun City, AZ 85351
Cross roads are 99th Avenue and Grand Avenue, Sun City
Background Check:
Royal Oaks is a Drug Free Workplace. Background checks, reference checks, TB testing, and drug screenings are part of the hiring process. Must be able to obtain a Fingerprint Clearance Card (Paid for by Royal Oaks). This process will be a criminal background check dating back to the incumbent’s age of 18 years. Royal Oaks will assist you with this process. Royal Oaks conducts pre-employment, random and reasonable suspicion drug testing in accordance with its drug-free workplace policy and has designated certain positions as safety-sensitive. Royal Oaks' general hiring policy does not discriminate against registered medical cardholders. However, in accordance with A.R.S. 23-493.06 Royal Oaks may decline to employ or to continue to employ persons in safety-sensitive positions based on the results of drug testing.
It’s time to take that first step toward a lifelong career of providing great customer service! The experience you gain at the growing 700 resident and 400 employee community is unmatched. We pride ourselves in important, challenging, and rewarding work that has exceptional impact on the residents we see day in and day out. The experience and family-centered environment you encounter here can be taken anywhere and the opportunity to learn, grow, and excel is endless.
We offer the following benefits:
-Medical/Vision/Dental for full time positions:
-403(b) Retirement Plan for full time positions
-FREE Fitness Program available to all staff members
-Competitive Pay
-Paid Time Off
-Volunteer Time Off, donate your time to help others without dipping into your PTO
-Covered parking
-20% off meals
-Free Starbucks Coffee
-Scholarship Program
-Employee Referral Bonus
-Free membership to onsite Fitness Facility including Olympic size indoor pool and work-out equipment
-Annual Shoe Reimbursement (for many positions)
-Uniform (for many positions)
-Growth opportunities!
-Many more perks!
Position Summary:
Under the supervision of the Environmental Services Manager, plans, organizes, directs the daily activities of the Environmental Services Department while ensuring the highest standards of quality, service, and cleanliness to Royal Oaks residents, guests and staff members for the entire campus.
Major Duties and Responsibilities:
Staffing: Hires, trains, guide and develop housekeepers, custodians, and laundry staff on property cleaning methods. Disciplines staff members capable of maintaining the established guidelines for service standards for the Environmental Services Department. Maintains and administers personnel policies and procedures.
Develops and maintains a high level of staff morale, a low turnover rate and staff motivation through daily meetings and a consistently firm but fair system of discipline.
Assist EVS Coordinator in monitoring staff time and attendance for proper allocation of regular time, overtime and requested time off. Seeks to minimize labor and overtime costs.
Keep the Environmental Services Manager and other management team members promptly and fully informed of all matters of significance.
Performs a weekly inventory of supplies and with approval from the Environmental Services Manager, places the supply order and confirms receipt of delivery.
Exhibit qualities of a team player with patience and concern for the needs of the elderly and a positive attitude while interacting with residents, guests, families, and co-workers.
Attends and participates in training activities, meetings and seminars and assists other departments as needed.
Promotes and ensures a safe work environment by:
-Participating in the development of a safe workplace by conducting quarterly reviews to determine and review potential hazards.
-Complying with instructions for own safety and the safety of others by adhering to safe work procedures.
-Reporting any injury or hazard immediately to the Environmental Services Manager or Facilities Director
-Educating staff on safety requirements.
-Providing PPE; training staff on proper care, cleaning and use of PPE and ensuring its daily use.
-Ensuring that defective or damaged PPE is immediately disposed of and replaced.
-Reviewing, updating and replacing or repairing defective equipment immediately.
-Maintains confidentiality for residents to meet HIPAA guidelines.
-Reviews and/or inspects work for quality, accuracy, and completeness
-Works with a variety of departments to ensure the quality and efficiency of all housekeeping operations.
Responsible for purchasing materials from approved vendors on a timely basis. Ensures that there is an adequate supply of materials available: orders, receives, inspects, and stores equipment, merchandise, commodities, materials, and/or supplies.
Maintain cleanliness and good condition of all Environmental Services equipment. Storage areas must be clean and organized. Keep adequate inventory of cleaning supplies, towels, and linen, to meet the needs of a variety of departments.
Maintains the daily operation of the environmental services software application and hardware. Maintains a complete understanding of software and fully trains staff on proper usage. Monitors staff usage, and updates information timely to obtain accurate data. Reports hardware and software problems to the IT department and assists with resolution.
Establishes cleaning and/or quarterly preventative maintenance schedules and coordinates these activities.
Assist in the development of department budget and assists in the preparation of final budget documents for the Environmental Services Manager, Facilities Director and CFO approval, and on-going budget monitoring and reporting.
Provides objective, relevant, reliable and timely reports that assist the Environmental Services Manager in analyzing data to aid in the decision making process.
Prompt approval and submission from vendors for payment to the accounting department to include legible quantities, descriptions, pricing and cost coding.
May be required to operate/drive a golf cart for the purpose of transporting supplies around campus as needed. This may also include transporting employees when needed.
JOB SPECIFICATIONS
Knowledge and Skills:
Extensive knowledge of environmental services, including detailed cleaning processes and a wide range of cleaning supplies and equipment
Good understanding of Maricopa County Health regulations, sanitation guidelines and safety compliance.
Is highly proficient with Microsoft Word/Excel, and Outlook
Is organized, able to multi-task, think creatively and adapt to different situations.
Excellent organization and time management skills
Ability to remain calm and make quick decisions under high pressure circumstances
Flexible to work during evenings, weekends and holidays
Strong attention to details and meeting deadlines
Has in-depth knowledge of all aspects of housekeeping and laundry sanitation services
Ability to speak, read, and write English.
Has ability to read, understand, follow and enforce safety procedures
Has a clear understanding of Profit and Loss reports.
Has computer proficiency Microsoft Word/Excel, Outlook, Internet
Is organized, able to multi-task, think creatively and adapt to different situations.
Education and Experience:
Has a high school diploma or GED equivalent. Required
Has one or more years of experience in EVS Management. Required
Obtain OSHA 10-hour certification within 90 days of hire and retake course every 2 years, if applicable.
Has current and valid Fingerprint clearance card or can apply for one within 20 days of hire.
Ensures competency in the position is maintained through continuing education.
Has current, valid driver’s license. Driving record must meet the criteria set forth by Royal Oaks’ insurance carrier.
Communication Skills:
Has a clear speaking voice and is fluent in English.
Has ability to speak, work and interface with all levels of co-workers, residents, guests and employees.
Has ability to write routine reports and correspondence.
Demonstrates excellent telephone and customer service etiquette.
Supervisory Responsibility:
Has a clear speaking voice, and is fluent in English.
Has ability to speak, work, and interface with all levels of co-workers, residents, guests, and staff members.
Has ability to write routine reports and correspondence.
Currently there are 42 employees in this department
Royal Oaks Awards:
-2022 ICAA NuStep Beacon Award / Top 25 'Best in Wellness' Senior Living Communities in North America
-2021 National Association of Home Builders (NAHB), GOLD AWARD - Category 55+ Design Awards / Best Service Enriched Community on the Boards Inspirata Pointe at Royal Oaks
-2016-2020 American Heart Association Workplace Health Achievement Award
-2019 Great Place to Work
-2019 Leading Age Innovation Award for the Smart Home
-2017 Midwestern University for "Community Outreach Motivating Excellence for Tomorrow"
-2016 Benevilla Award for "Business Leadership"
-2015 American Society of Interior Design - 1st Place Senior Living Community & Best of Show
-2015 Best of NAIOP - Commercial Real Estate Association - Medical Office Program of the Year
