Guest Host and Service Specialist

Guest Host and Service Specialist

10 Nov 2024
Arizona, Phoenix, 85001 Phoenix USA

Guest Host and Service Specialist

Join Our Guest Service Team!

The Pangaea Dinosaur Grill (https://pangaeadinosaurgrill.com/) is looking for a new team member to join our team!

Working Hours of Operation

Sunday - Friday: 10:45am - 5:30pm

Saturday: 10:45am - 7:30pm

Primary Host Responsibilities:

Invite potential guests by sharing positive information about the restaurant, food and overall experience

Maintain real time information about which tables are available for prospective guests

Communicate wait times accurately to guests and keep them updated

Greet guests warmly and guide them to their tables

Gather and maintain menus at the host station

Maintain the cleanliness and organization of the front host area

Primary Food Runner Duties:

Maintain knowledge of menu items

Garnish and transport food from the expo line to guests’ tables promptly and accurately

Describe dishes briefly to guests and address basic questions about menu items

Communicate any special requests or dietary needs to the server and/or kitchen as needed

Ensure the presentation of food follows restaurant standards

General Service Duties:

Assist in clearing and resetting tables for a fast turnover

Refill water glasses and deliver condiments or other requested items to tables

Stock and organize supplies in the dining area, host stand, and kitchen

Help maintain cleanliness in front-of-house areas, including sweeping and tidying up

Assist in bussing (clearing and cleaning tables) when necessary

Qualifications:

Strong, positive interpersonal and communication skills

Ability to multitask and work efficiently in a fast-paced environment

Positive attitude and a team-oriented mindset

Prior experience in hospitality or customer service is preferred

Sales experience a plus!

Physical Requirements:

Ability to stand for extended periods and lift items up to 15 pounds

Comfortable walking quickly between the kitchen and dining areas

The Pangaea Dinosaur Grill provides flexibility in covering multiple roles and ensures guests have a smooth dining experience.

Please contact us for any additional details!

Related jobs

Job Details

Jocancy Online Job Portal by jobSearchi.