HOST AT TRANQUILO (401 W Clarendon Ave)

HOST AT TRANQUILO (401 W Clarendon Ave)

02 Apr 2019

HOST AT TRANQUILO (401 W Clarendon Ave)

Vacancy expired!

Tranquilo is a full-service, Mexican / Latin American restaurant located inside The Clarendon Hotel and Spa, a boutique four-star hotel in Midtown Phoenix. Our dynamic Food and Beverage operation includes service to a 100+ seat restaurant; the 167-person capacity Clarendon Sky Deck rooftop; as well as poolside service, room service, and event catering. We are a small family at Tranquilo, but growing rapidly year to year and as such are looking for knowledgeable, hard-working, and dedicated individuals to join our team.

Responsibilities

Welcome guests to the restaurant

Provide accurate wait times and monitor waiting lists

Manage reservations

Escort customers to assigned dining or bar areas

Provide menus and announce server's name

Greet customers upon their departure

Coordinate with wait staff about available seating options

Maintain a clean reception area

Cater to guests who require extra attention (e.g. children, elderly)

Answer incoming calls and address customers' queries

Assist wait staff as needed

Taking Room service orders via phone and delivering food to room.

The hosts main responsibility is to greet and control the flow of guests coming into the restaurant.

Requirements

Previous work experience as a Host/Hostess or Server

Understanding of restaurant etiquette

Familiarity with health and safety regulations

Experience in managing reservations

Friendly customer-service skills

Excellent communication skills (via phone and in-person)

Strong organizational skills with the ability to monitor the entire dining and bar area

Availability to work in shifts as needed

Good physical condition to walk and stand during an entire shift

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