SERVER
$15.45 - $18.25 Hourly (No Gratuity)
Apply online at https://www.royaloaks.com/careers
AVAILABLE JOB OPENINGS: (Subject to Change)
1) Full Time / Weekdays and Weekends Vary / 1030am-830pm
2) Full Time / Weekdays and Weekends Vary / 10am-7pm
3) Part Time / Weekdays and Weekends Vary / 2pm-7pm
4) Part Time / Weekdays and Weekends Vary / 330pm-9pm
Full Time = 30 to 40 hours weekly / Eligible for Benefits / Blue Cross Blue Shield / Benefits start the 1st of every month
Part Time = under 30 hours per week
These positions may float around our campus working in several of our 12 dining rooms.
Required: Must work at least 1 shift every weekend.
You will receive your weekly schedule, via a free Smart Phone App. Our schedules are given to you 3-weeks in advance so you will always know ahead of time when you will be working and at which dining room location.
If additional shifts are needed in any of our 12 dining rooms, you will be sent a text inquiring if you want to work that shift or not. This is strictly optional should you choose to work extra shifts.
Apply online at https://www.royaloaks.com/careers
Have a question? Text us at 877-276-9256
Vaccination Encouraged, Not Required
16 years of age and older
No Experience Necessary
Our facility is Independent Living, Assisted Living and Memory Care
Working will give you freedom, values, friendships and purpose….come try it with us!
Great perks, a fun, and friendly culture!
PERKS: (Subject to Change)
- Your weekly work schedule is distributed to you 3-weeks in advance via an App on your Smart Phone.
- Referral Bonus Available / $600 per referral, no limit / $150 upon referral hire and every 90 days the staff member and applicant are employed with the final payout on the 1 year work anniversary of the applicant
WHO ARE WE?
- We serve over 1200+ meals daily
- We have over 170+ Food Service Staff Members and we are growing
- We have 5 onsite dining rooms, including Café Grill Dining, Casual Dining, Buffet Dining and High-End Scale Dining
- We have 4 kitchens, including 1 kitchen measuring at 4500 square feet
- We have a large Catering Department for onsite private events for our residents and staff members
Location:
Royal Oaks Retirement Community
10015 W. Royal Oak Road
Sun City, AZ 85351
Cross roads are 99th Avenue and Grand Avenue, Sun City
Background Check:
Royal Oaks is a Drug Free Workplace. Background checks, reference checks, TB testing, and drug screenings are part of the hiring process. Royal Oaks conducts pre-employment, random and reasonable suspicion drug testing in accordance with its drug-free workplace policy and has designated certain positions as safety-sensitive. Royal Oaks' general hiring policy does not discriminate against registered medical cardholders. However, in accordance with A.R.S. 23-493.06 Royal Oaks may decline to employ or to continue to employ persons in safety-sensitive positions based on the results of drug testing.
It’s time to take that first step toward a lifelong career of providing great customer service! The experience you gain at the growing 700 resident and 400+ employee community is unmatched. We pride ourselves in important, challenging, and rewarding work that has exceptional impact on the residents we see day in and day out. The experience and family-centered environment you encounter here can be taken anywhere and the opportunity to learn, grow, and excel is endless.
We offer the following benefits:
-Medical/Vision/Dental for full time positions
-403(b) Retirement Plan for full time positions
-FREE Fitness Program available to all staff members
-Competitive Pay
-Paid Time Off
-Volunteer Time Off, donate your time to help others without dipping into your PTO
-Covered parking
-20% off meals
-Free Starbucks Coffee
-Scholarship Program
-Employee Referral Bonus
-Free membership to onsite Fitness Facility including Olympic size indoor pool and work-out equipment
-Annual Shoe Reimbursement (for many positions)
-Uniform (for many positions)
-Growth opportunities!
-Many more perks!
Position Summary:
Under the supervision of the Dining Services Manager, sets places at dining tables, takes orders, serves food and drinks, and answers inquiries about menu. Provides high quality, friendly service to residents and guests of Royal Oaks in the dining areas and at special functions.
Major Duties and Responsibilities:
-Greets residents and guests in a friendly manner within two minutes of being seated.
-Answers questions about food and drinks including their ingredients, preparation and accompanying items.
-Collects food and drink orders, confirms and repeats order for clarification.
-Attends to residents’ needs when delivering food and checks to ensure guest satisfaction.
-Maintains table appearance by pre-bussing, checking drink levels, removing clutter and providing extra napkins if necessary.
-Gives a warm and pleasant farewell to guests.
-Keeps station clean, sets up and takes down station appropriately.
-Polishes glassware and silverware and ensures all service work pre-set and delivered to tables are clean and sanitary.
-Consistently complies with Arizona State Department of Health Service standards. Ensures the safe and proper handling of all food items according to HACCP. -Adheres to safety practices and procedures.
-Attends shift meetings according to shift schedule.
-Keeps the Food Service Management Team promptly and fully informed of all problems or unusual matters of significance.
-Maintains confidentiality for resident to meet HIPAA guidelines.
-Full understanding of residents’ rights, including the right to be free of restraints and free of abuse. Is responsible for promptly reporting to the Director of Health Services, Director of Resident Services, or Chief Executive Officer (CEO) incidents or evidence of resident abuse or a violation of residents’ rights.
-May perform other duties such as assigned.
-Attends and participates in training activities, meetings and seminars and assists other departments as needed.
-Exhibit qualities of a team player and interacts courteously, appropriately with patience and concern for the needs of the elderly and maintains a positive attitude while interacting with residents, guests, families, and co-workers.
-Addresses problems and conflicts in a professional and effective manner with supervised staff, allowing for opportunities of learning and growth, and facilitating such opportunities in a respectful manner.
-Assists in maintaining a safe, neat, and clean environment. Reports all deficiencies to the appropriate person, such as equipment problems, need for repair or special needs of residents.
Busser
-Ensures residents and guests are seated at a clean and properly set table within the shortest amount of time possible.
-Sets up the bus stand, restocks and prepares bus stand for shift change or close.
-Properly completes service sequences, i.e., butter service, water service.
-Empties trash and spot sweeps the dining room.
-Prepares coffee and iced tea and restocks during the shift.
-Offers assistance to residents and guests by clearing away dishes and glassware and refilling beverages.
-Cleans and sanitizes throughout the shift.
Food Runner:
-Expedites orders from the kitchen to all dining areas.
-Coordinates the assembly of resident delivery meals; checks all meals for accuracy; ensures the timely delivery and retrieval of all room service orders.
-Helps set Buffet tables and decorations. Replenishes food as necessary.
-Cuts, portions, assemble, garnishes, dessert menu items for assigned service periods.
-Completes scheduled and assigned cleaning duties. Maintains work area in a clean, neat, and sanitary manner at all times. Is responsible for the cleanliness of the service side of the kitchen line and service work stations.
Knowledge and Skills:
-Has knowledge of Maricopa County food regulations and sanitation requirements.
-Is organized, able to multi-task, think creatively and adapt to different situations.
Education and Experience:
-Preferably has a high school diploma or GED equivalent
-Preferably has experience working in a formal dining environment.
Licenses and Certifications:
Obtains a Maricopa County food handler’s card within 30 days of employment. We will assist you with this.
Communication Skills:
-Has a clear speaking voice, and is fluent in English. Being bilingual would be a plus.
-Has ability to speak, work, and interface with all levels of co-workers, residents, guests, and employees.
-Has ability to write routine reports and correspondence.
-Demonstrates excellent customer service etiquette.
Royal Oaks Awards:
-2022 ICAA NuStep Beacon Award / Top 25 'Best in Wellness' Senior Living Communities in North America
-2021 National Association of Home Builders (NAHB), GOLD AWARD - Category 55+ Design Awards / Best Service Enriched Community on the Boards Inspirata Pointe at Royal Oaks
-2016-2020 American Heart Association Workplace Health Achievement Award
-2019 Great Place to Work
-2019 Leading Age Innovation Award for the Smart Home
-2017 Midwestern University for "Community Outreach Motivating Excellence for Tomorrow"
-2016 Benevilla Award for "Business Leadership"
-2015 American Society of Interior Design - 1st Place Senior Living Community & Best of Show
-2015 Best of NAIOP - Commercial Real Estate Association - Medical Office Program of the Year
