Are you bubbly & friendly? Do you love people and a fast paced environment? A growing West Valley dental office is currently seeking a full time Patient Coordinator who serves as an important part of the team answering a high volume of incoming calls. This person is responsible for providing excellent customer service to all patients, vendors, and other callers, answering questions in part, but more importantly controlling the call in a way that the patient schedules an appointment. This person will also need to be comfortable checking patients in at front desk from time to time.
No dental industry experience required
Answer all incoming calls and guide callers to set an appointment.
Schedule/re-schedule exams as necessary.
Obtain insurance information.
Confirm appointments via phone.
Answer calls with a Smile.
Check patients in and out on occasion
Maintain a professional reception area
Excellent customer service and communication skills.
Team player - we are a large office with over 25 staff members.
Must be able to work in a fast-paced environment with 1-2 additional team members in Check-in.
Knowledge of computer and relevant software applications such as Word, Excel & Dentrix
MUST be someone who takes initiative and is adaptable to ever-changing circumstances
MUST be English / Spanish bilingual
Apply at: https://www.smiledentalclinics.com/careers/
People with knowledge of insurance verification and prior dental office experience will get first consideration. We're looking for someone reliable that knows how to be prompt and has a great work ethic.
We are a large practice with many opportunities to grow and develop additional skills.
Full-time position with Medical, Paid Holidays, Vacation, Sick and Personal Days
Digital and paperless operation with additional technologies to make your job easier.
Opportunity to grow with one of the top private dental companies in the country.
Physical Requirements and work environment:
Subject to normal occupational hazards for employees in dental, medical or other front office reception field.
Must be willing to work some Saturdays.
Qualified candidates, please email your resume for review as we are looking to fill the position immediately.