Optical Lab Customer Service
GSRx, Inc., is seeking a team member to join our growing optical laboratory. This position will be primarily in Customer Service; floating where needed based on job flow in other areas of the lab.
Key Responsibilities, Qualifications, and Skills
Achieve and maintain the highest level of customer service
Accurately transcribe words and numbers, with attention to detail
Answer inbound phone calls and emails from customers and potential customers
Build a thorough knowledge of GSRx’s products and programs to assist customers with ordering and to accurately answer questions
Maintain a professional and positive attitude and appearance
Regularly assist in pre-production and shipping
Be a team player, assisting in all areas of the lab as needed
Previous optical experience is preferred. Position is full-time, with a competitive benefits package including health insurance and paid leave.
GSRx Inc. has been providing high quality lenses for independent optometrists at an affordable price since 2013. Our record growth is a testament to our quality customer service, amazing products and a team of dedicated employees. We pride ourselves on fostering a family like culture that promotes growth, and success for all members of the organization.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
