Don’t miss this opportunity.
We are a high end, state-of-the-art, cosmetic dental office in Phoenix Arizona, interviewing for a Patient Recare Coordinator role!
Our office is devoted to restoring and enhancing the natural beauty of our patients' smiles. Our standard of excellence enables us to provide the quality dental services our patients deserve. We provide comprehensive treatment planning and use restorative and cosmetic dentistry to achieve optimal dental health. We are a true team and help each other to the full extent of our professional capabilities. If you're looking for a supportive doctor and staff, our office would welcome the right individual. We are privately owned & treat staff like family & patients like friends (non-corporate).
We are looking for someone who will be a great fit for our team with high integrity and long-term commitment. Must be highly professional, personable, caring, compassionate, dependable, and a motivated team player with great enthusiasm.
The ideal candidate is friendly and can communicate well with patients while providing optimal dental care and health education.
Qualifications:
Minimum 4 years of experience in dental front office
Minimum 2 years of experience in dental back office
Proficiency in Dentrix/Modento
Skilled in verbal and written communication
Able to multitask
Detail-oriented
Knowledge of dental insurances is a plus
Hours:
Tuesday through Friday 8am-5pm (potential Mon shifts avail as well)
Benefits:
Discounted dental for staff & family
PAID sick days and public holidays
Free parking
Professional development assistance
Free hugs from our emotional support pup “Blanco”!
Position:
Are you detail oriented & passionate about delivering top notch patient experiences? You will be at the forefront of our recare program, ensuring seamless scheduling while providing continuing care & exceptional service. You will also present dental treatment as needed.
What We Offer:
A long-term career path with investment by our practice in training, resources & technology to support your professional growth
Opportunity to work in a collaborative environment where you'll be treated like family with a competitive compensation package
Responsibilities:
Deliver exceptional service with proactive communication, compassion & integrity
Efficiently manage recare and unscheduled treatment appointments through phone calls, emails, text messages and face-to-face conversations
Scheduling new patients over the phone and through email
Commitment to being punctual and reporting to work on time
Utilize available financial options to give patients choices for how they can pay
Professionally overcome the common patient objections/rejections
Maintain accurate patient financial paperwork and adherence to the office manager's financial arrangement parameters
Properly use patient account software and maintain accuracy in records related to patient financials. Obtain necessary insurance approvals in a timely manner
Help in exceeding patient expectations in order to achieve the best patient experience possible
Occasional treatment planning
Wage:
$20-$25 per hour commensurate with experience plus commission!
Join Our Team:
If you are ready to take your dental career to the next level and join a dynamic team committed to excellence, we want to hear from you! Apply now by submitting your resume and optional cover letter outlining why you're the perfect fit for this position.
Don't miss this opportunity to be part of a practice that values your skills and contributions. Join us in making a positive difference in the lives of our patients!
Job Types: Full-time, Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 32 – 40 per week
Benefits:
Employee discount
Free parking
On-the-job training
Paid sick time
Paid time off
Schedule:
8 hour shift
Experience:
Back Office Dentistry: 2 years (Required)
Front Office Dentistry: 4 years (Required)
Ability to Commute:
Phoenix, AZ 85053 (Required)
