JOB DESCRIPTION
Field Service Technician - Technical Department
Full-Time Position
Company Overview:
Miatech, headquartered in Oregon, is a leading provider of perishable control equipment, specializing in design, manufacturing, installation, and service. Since 1987, we have pioneered misting systems, humidification equipment, post-harvest solutions, filtration systems, and predictive digital technologies. Committed to quality manufacturing and exceptional customer service, we invite you to learn more about us at www.miatech.org.
Position Overview:
As a Field Service Technician at Miatech, you will deliver superior customer service by troubleshooting equipment and providing effective solutions. Operating primarily at customer sites, you will perform preventive maintenance, installations, and provide training to ensure optimal customer satisfaction. Maintaining a well-stocked service vehicle is essential for this role, as driving to and from job sites constitutes approximately 50% of daily responsibilities.
Responsibilities:
Respond promptly to service calls, adhering to scheduled arrival times.
Conduct preventive maintenance, diagnose issues, and service equipment per company procedures.
Document all service activities and complete closure procedures via our mobile application.
Adhere to established safety standards and present a professional image in appearance and equipment condition.
Communicate professionally with customers regarding service performed.
Provide feedback on equipment performance issues for resolution by appropriate personnel.
Competencies:
Skills:
Strong mechanical and electronic aptitude.
Excellent customer relations, interpersonal skills, and service orientation.
Effective organizational and time management abilities.
Self-motivated with the ability to work independently and meet deadlines.
Requirements:
No prior experience necessary; training provided for candidates with suitable aptitudes.
Valid driver’s license with a clean driving record; company vehicle provided.
Ability to lift up to 75 pounds and travel extensively to customer sites.
Benefits:
Competitive compensation and benefits package.
Medical & Dental Benefits available after 90-day probation.
Paid vacation and travel expenses.
Company-provided tools, uniform, and equipment maintenance.
Additional compensation for installations and field work.
COVID-19 Considerations:
Miatech Inc. adheres to a mandatory COVID-19 vaccination policy for all employees and new hires.
Job Type: Full-time
Starting Salary: $3,250.00 per month. May vary based on experience.
Thank you for considering a career with Miatech. We look forward to receiving your application.
Schedule:
8-hour shift
Monday to Friday
