I am a solo Immigration law attorney with a small office off of downtown Phoenix. I am looking for someone to work full time (on a trial basis - to see if you are a fit - we work in a small space) answering phones and assisting my paralegal in whatever she may need. My clients are 99% Spanish speakers and, all my services are done in Spanish (not Spanglish).
The schedule is 9-5 Monday-Friday
Position Summary:
Welcome visitors and answer incoming calls in a warm, pleasant, and professional manner- IN SPANISH, translate written documents from Spanish to English and vice versa. Maintain a clean and neat reception area, handle specific office duties and provide administrative support as needed.
I will train you to fill out immigration related forms. I also give raises based on how fast you learn and how valuable you become.
Job Responsibilities as a MUST:
Customer Service is a priority, punctuality is a priority
Bilingual - SPEAKING, READING, WRITING SKILLS - this is a deal breaker YOU MUST BE FULLY BILINGUAL
Greeting, welcoming and directing visitors appropriately
Multitasking - while answering phones
Scanning, faxing and filing
Managing in/out mail
Maintaining a clean and welcoming reception area
Supporting paralegal as needed with projects
Completing general correspondence and administrative duties
Other related duties as assigned
EXPERIENCE:
1-3 years in a customer service (or similar) position preferred
Minimum 1 year in Administrative experience SKILLS
Excellent verbal communication skills
Strong organizational skills
High degree of commitment to customer satisfaction and to serving the immigrant community.
Ability to consistently maintain a pleasant, cordial composure regardless of stressful situations
Ability to operate office equipment, i.e., copiers, fax, phone etc.
Ability to multi-task and work in fast paced environment
Well-organized approach to job responsibilities
Ability to set priorities for workload
Advanced knowledge of Microsoft Excel and Word, strong internet skills using external websites
Ability to work well with team members as well as independently
Starting wage is $19.00 - $21.00 based on experience.
