Customer Service Representative & Dispatcher / Owner's Assistant
Are you a highly motivated self-starter who thrives in a fast-paced environment? Do you have a whatever it takes attitude and enjoy keeping things organized and running smoothly? If so, we want you on our team!
We're a small but growing home service company looking for a Customer Service Representative & Dispatcher who can also serve as an Assistant to the Owner. This is a key role that involves handling customer interactions, scheduling jobs, and ensuring the business operates efficiently.
What You'll Do:
- Answer calls, texts, and emails, providing top-notch customer service
- Schedule and dispatch service calls efficiently
- Communicate with technicians to ensure smooth job flow
- Assist with invoicing, job follow-ups, and other administrative tasks
- Help manage inventory, materials, and daily job prep
- Support the owner with operational tasks and problem-solving
What We're Looking For:
- A self-motivated, reliable person with a strong work ethic
- Excellent communication and organizational skills
- Ability to multitask and adapt in a fast-paced environment
- Experience with scheduling, dispatching, or customer service (preferred)
- Tech-savvy with basic office software and scheduling platforms
- Bonus: Experience in the home service, HVAC, or construction industry
This is a dynamic role with room for growth. If you're ready to be a key part of a thriving small business, apply today!
This is a flexible position. Could be full or part time along with flexible hours for the right person.
To apply, send your resume and a brief note on why you'd be a great fit.
