We are looking for an experienced Front Desk Receptionist for our busy medical practice to pair with our existing front desk receptionists. Our front desk receptionists will work together to provide excellent service to our patients both in person and over the phone. This position requires a variety of administrative and clerical tasks. As a front desk receptionist, you will be the first point of contact for our patients. You will coordinate front-desk activities, including but not limited to, answering phones and directing phone calls as appropriate, scheduling patient appointments, collecting and updating patient demographic information, collecting insurance information and co-pays, checking patients in for appointments, assisting patients with questions/concerns and giving appointment instructions, and other basic front desk duties. A well-matched candidate will be customer service oriented with the ability to multi-task in a fast paced environment, deal with urgent matters in a timely fashion, while streamlining office operations. Multitasking and time management skills are essential for this position. Experience in a medical setting strongly preferred as well as medical insurance knowledge and experience. Previous receptionist experience required.
