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SUNSHINE ACRES BOUTIQUE
FULL TIME CASHIER NEEDED
TUESDAY - SATURDAY
DAY SHIFTS 730AM TO 3:30PM
MUST BE ABLE TO WORK SATURDAYS!
FULL TIME - 36-40 HOURS PER WEEK
This position includes mandatory Saturdays
Base Pay Rate: Starting @ $15.00 per hour w/ the ability to earn bonus/incentives/raises.
Employment is contingent on passing a criminal background check, drug test & No felonies.
RESPONSIBILITIES AND DUTIES
1. Provide a friendly and joyful welcome to all customers and donors when they enter the store and throughout their shopping experience.
2. Assist the Retail Management team in register transactions including handling of cash and credit card payments and any non-cash purchases, to ensure the accuracy and security of all transactions.
3. Work with the Retail Management team to establish and maintain customer service standards to ensure compliance with the company mission statement and to provide a pleasant shopping experience for each customer.
4. Work with store staff in maintaining the physical appearance of the store on every shift, including, but not limited to: communicating and restocking of janitorial and restroom supplies, removing safety hazards, picking up store merchandise and restoring to proper place, cleaning parking lot, sidewalks, windows and doors, store floors, break room(s), restrooms and other public areas, to ensure the safety and health of customers and employees.
5. Maintain and clean out fitting rooms on a regular basis.
6. Open & close the cash register/building as necessary.
7. Train all new cashiers on processes.
8. Get change as needed from the safe throughout shift.
9. Check out all bulk buyers and adhere to bulk buyer policy.
10. Radio Store Manager or Assistant Retail Manager for employee checkout.
11. Treat all customers with dignity and respect as well as take their concerns as valid.
12. When more than 2 customers are in line, radio for backup cashier.
13. Keep a positive attitude and drive the cashier team towards sales goals!
14. Bring sales ideas/customer feedback to Assistant Retail Manager to further sales!
15. Personal cell phone use is to be kept to an absolute minimum and must be done away from the processing floor.
16. Other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
1. Must have a commitment to Sunshine Acres Childrens’ Home mission.
2. Must be a people person with a pleasant and willing attitude and have a servant’s heart.
3. Experience in retail operations preferred.
4. Excellent communication skills (both oral and written) with an excellent command of the English language.
5. Excellent math and money handling skills.
6. Ability to interpret a variety of instructions furnished in written or oral form.
7. Ability to operate a cash register and credit card machine.
8. Ability to operate general office machines, copier, fax, printers, scanners.
EDUCATION AND EXPERIENCE
High School diploma or GED required.
Two to three years’ experience in retail or related experience preferred.
1 years’ experience in a team lead position preferred.
PHYSICAL/ENVIRONMENTAL DEMANDS
Stand 3/4 of the time.
Walk 3/4 of the time.
Sit less than ¼ of the time.
Use hands to type – computer keyboard or register 3/4 of the time.
Use hands to handle documents and merchandise 3/4 of the time.
Talk or hear All Day
Moderate physical activity daily, with occasional strenuous activity. Able to lift at least 50 pounds. Use hands to lift, sort, clean, organize throughout a standard workday. The store is well-lit, heated and/or air-conditioned. indoor retail and office setting with adequate ventilation. Required to wear a name badge.
Reasonable Accommodation Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
WORK SCHEDULE/HOURS
Full-Time Tuesday – Saturday, minimum of 35 hours per week and maximum of 40 hours per week. Attendance at specific meetings or off-site events or training may be required.
Customer service is our #1 priority; our customers deserve a pleasant and professional experience. As a cashier lead, you are expected to provide leadership and support. You must be professional at all times and assist with disputes or issues as they come about. If customers become irate and demand to speak to someone higher follow the customer complaint procedure and contact your supervisor and the Director of Sales.
WE ARE A TEAM! Taking initiative to help others and keeping a professional environment is a must to succeed. You play a crucial role in the success of the sales and customer relations at Sunshine Acres Boutique and Donation Center Inc.
