AMW Construction Supply is a small sales driven Concrete and Framing Company serving the Phoenix Metropolitan Area with one main location in South Phoenix. We are relationship built and value respect, knowledgeability, and efficiency. Our goal is to provide our customers with a one stop shop for purchasing products and servicing their tools.
We're looking for a Customer Service/ Front Counter Sales Representative with experience answering phones, writing up customer orders, and processing cash and credit card transactions. Our organization is seeking an individual who is honest, well-spoken, a good listener and comfortable dealing with high volume. Where the ideal candidate is punctual, detail oriented and a good problem solver.
Major Tasks and Key Accountabilities
Receive, research, and answer customer questions regarding accounts, products, rates, and services offered, via telephone and in person.
Processes orders, quotes pricing, enters orders into the system and provides order information to customers.
Performs follow-up to ensure timely shipment of materials and customer satisfaction. Tracks open sales orders.
Resolves customer service issues.
Maintains strong working relationships with both our customers and vendors.
Education And Experience
HS Diploma or GED strongly preferred. 1-2 years of experience in framing and concrete products preferred but not required.
Experience selling in an inside sales environment and/or demonstrated success working with customers.
Bilingual preferred.