My job is to train and develop People into Management.
Hiring Immediately
The Nation’s #1 Service Provider aims to provide customers with reliable, accessible internet and wireless services- and so do we! We’ve partnered with Quantum Fibers to maximize campaign visibility and exceed sales targets. We believe that technology unites us, and we’re excited to champion Quantum Fibers mission. If this sparks your passion, we eagerly await your Quantum Fibers Client Service Associate application.
Our Quantum Fibers Client Service Associates are truly the cornerstone of brand representation. Quantum Fibers Client Service Associates are the first faces our valued customers see and are responsible for creating an unforgettable customer experience. This role involves daily customer interactions, so an ideal candidate will have customer service, sales, or retail experience. However, this role is entry-level, so no formal experience is required. Our Quantum Fibers Client Service Associates will receive training in the following areas:
Customer Service Skills
Product & Service Knowledge
Sales Techniques
CRM & Sales Software
Compliance Policies
Quantum Fibers Client Service Associate Day-to-Day:
Work directly with customers to educate them on Quantum Fiber’s products and services and offer tailored solutions throughout the sales process
Stay up-to-date on market trends and competitors’ promotions to inform strategic decision-making
Collaborate with fellow Verizon Client Service Associates to analyze and track sales data, identifying areas for improvement within promotional campaigns
Build strong relationships with customers to drive company revenue and maximize brand loyalty
Plan and present meetings for Quantum Fibers Client Service Associates to increase efficiency within the team and streamline the overall sales process
Adhere to all company, client, and CDC guidelines during all customer interactions to ensure our safety and the customers
Quantum Fibers Client Service Associate Skills & Qualifications
Previous experience in customer service, sales, retail, or any client-facing role is preferred but not required (we provide full training!)
Comfortable negotiating sales contracts and overturning objections
Excited to work directly with people, whether it be customers, clients, or teammates
Passionate about technology and telecommunications
Has a basic understanding of the sales cycle
Possesses a student mentality and wants to develop new skill sets
High school diploma or equivalent required
Job Type: Full-time
Shift:
8 hour shift
Day shift
Work Location: In person
