Job description
Our mission is to provide exceptional solutions for our customers by equipping our team with the authority & responsibility to provide proactive service, driven by a work ethic of continuous improvement.
We are seeking a Service Technician to join our team! Work and learn from one of the very best Service Managers in Arizona. We are comprised of a team of individuals that are all passionate about providing exceptional, honest service. Our employees feel good about going to work every day because they work for a company that believes in making a difference. This means Managers are available and ready to help. With us, your skills and dedication can thrive in a supportive and rewarding environment!
What We are Looking for:
We are currently hiring an EXPERIENCED residential HVAC Service Technician that has at least 2 full years of residential HVAC service experience in diagnostics & troubleshooting. The ideal candidate has a strong understanding of residential service processes including sales and customer service.
Job Title: Service Technician – Residential
Work Hours: Monday through Friday
· 40+ hours per week
· Overtime available
· Once a month on-call rotation, dispatched from home
Pay Range: $70,000 - $150,000 per year. Uncapped earning potential
Pay Type: Hourly + Commission & Bonus Potential
Benefits
· Competitive Pay & Quality of Life
· Health Care
· Paid time-off + paid holidays
· Paid Training
· Company provided vehicle, gas card, tablet, & uniforms
· Dedicated on-going training, support, and career growth
· Fun & Positive Atmosphere
· Growth Opportunities
What We Offer
· Dispatched from home - we pay you to drive to your first call!
· Tool Leasing Program
· We are a Lennox Premier Dealer and Lennox Award Winner
· Dealer training with Lennox, NCI, ACCA, and many more
· Certifications such as NATE, HVAC Excellence, NCI offered
What Your Day Looks Like:
This position performs service, repair, and maintenance on HVAC systems in a residential setting.
Determines general condition of HVAC systems, and can troubleshoot HVAC malfunctions and determine extent of necessary repairs
Educate customers on their systems and maintenance requirements
Makes written recommendations to improve customers system
Always maintains a neat work area and inspects that area for cleanliness after completion of each job
Providing excellent customer service
Conveys a safety-conscious attitude, both on the job and while driving
Maintains company vehicle, ensuring that it is always clean on both the inside and the outside
Qualifications / Skills:
Valid driver's license and insurable driving record
2 + years of experience in HVAC service minimum. 4+ years preferred.
Universal EPA Certified
Proficient understanding of refrigerant, heat pumps, troubleshooting and installation / repair of all residential and light commercial systems
Exceptional Safety knowledge of tools, testing devices and surroundings
Ability to consult on customer complaints and make repair and replacement decisions
Understand and apply all codes for residential and light commercial
Ability to handle system startup and adjustments
Candidates will be required to pass a background check and drug test upon being given a condition offer of employment
Previous experience with Service Titan software is preferred
Excellent communication skills with a proactive approach to problem-solving
Strong organizational skills with an attention to detail
Strong ability to multi-task while maintaining a positive mental attitude
ARE YOU READY TO JOIN OUR TEAM? If you want to be part of something bigger than just a job, make a career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company.
Job Type: Full-time
Pay: $70,000.00 - $150,000.00 per year
Benefits:
Health insurance
Schedule:
Nights as needed
Rotating weekends
Weekends as needed
Year round work
Supplemental Pay:
Bonus opportunities
Commission pay
Performance bonus
Work Location: In person
