Salesforce Business Analyst

Salesforce Business Analyst

02 Sep 2021
Arizona, Remote 00000 Remote USA

Salesforce Business Analyst

Client: Persistant
Salesforce Business Analyst
Remote Until Covid
Rate: $75/hr(Including Margin)

Job Description:
Overall 10+ years of experience

Exposure to Life sciences/ healthcare ; with service cloud knowledge is a MUST OR EXPERIENCE ON HEALTH CLOUD
Understand the business requirement and convert it to Technical Specification which helps the developer to write the code.
Expert Level understanding of CRM and its development life cycle.
Understands the technical environment and product architecture so as to convert functional requirement to technical requirement.
Strong communication and presentation skills
Strong documentation skills including creation of BRD's, FRD's, Use Case Diagrams, Screen and Report Mock-ups, process flow diagrams, and other artifacts
Possess comprehensive understanding of CRM business process related to Campaign Management, Lead Management, Opportunity Management, and Case Management.
Aware of platform-specific design patterns and limits
Experience in methodologies such as Agile/SCRUM
Familiarity with platform.
Responsible for documenting user stories/requirement specification
Experience with project and development lifecycle methodologies.
Provide necessary detailing to engineering team on requirements
Should be able to capture nonfunctional requirements
"Should be capable of performing everything that Business Analyst should perform in addition to following responsibilities.
Experience in automation of Lead management and Case Management.
Productive contributor to team projects and self-managed tasks with the ability to successfully deliver multiple concurrent projects under the tightest deadlines.
Working experience in identifying, new SFDC features and functions to meet the business requirements

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