The Benefits Administrator assists the Benefits Team in the administration and development of our clients’ benefit plans. Responsible for administering, auditing, reviewing, and analyzing benefits plans to ensure compliance with client policies. Provides assistance and subject matter expertise to our clients and their employees on employee benefit programs, processes, polices, vendors, and other related matters.Responsibilities :Take all incoming client requests for benefits enrollments, changes, and terminations.Assists in premium reconciliation.Research claims issues.Administers COBRA packetsProvides front line customer service and support for benefits function to our other departments.Sets up client benefits programs in the HRIS program.Assists with annual open enrollment for health and welfare plans, communication, planning and vendor implementation.Other duties as assignedSkillsCustomer FocusExcellent written and verbal communication skillsStrong knowledge of benefit principles, laws, and regulations and technical knowledge of benefits functional areasProject management, problem solving, and decision making skills with attention to detailResearch skills; ability to analyze, interpret and summarize data and make recommendationsComputer Skills (Microsoft Office products, strong in Excel, Data Entry)Self-motivator who maintains confidentiality and professionalismHRIS experience preferred but not required.
