Description We are in search of an Operations Specialist to join our team based in Scottsdale, Arizona. This role offers a contract to hire employment opportunity and involves ensuring smooth daily operations, enhancing client engagement, and supporting our team in delivering exceptional services. Being a part of a dynamic team, you will leverage both technical and soft skills to facilitate information exchange, assist in proposal development, and ensure efficient operations.Responsibilities: Coordinate schedules to ensure smooth operations and effective time management Facilitate information exchange among team members and clients Assist in the development of proposals, ensuring they meet client requirements and expectations Utilize CRM to process and track customer applications accurately Maintain accurate customer records in compliance with company standards and regulations Handle customer inquiries, providing timely and appropriate responses Use Microsoft Excel for data management and analysis Ensure office functions are carried out efficiently and effectively Utilize 'About Time' software for effective time management Ensure all client engagement documentation is accurate and up-to-date. Requirements Proficiency in Customer Relationship Management (CRM) software Advanced knowledge of Microsoft Excel Experience with 'About Time' software Understanding and adherence to compliance regulations Excellent customer service skills Strong documentation skills Familiarity with general office functions Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
