Link Solutions is seeking a PKI Service Desk Technician to join our team in Sierra Vista, Arizona.Must be a U.S. Citizen Have an active DoD Secret ClearanceNon-remote (relocation incentive available)The PKI Service Desk Technician provides technical and system support for the U.S. Army Network Enterprise Technology Command (NETCOM) at Fort Huachuca. In this role, you will collaborate with multiple teams and senior managers across the organization to design, lead, manage, and maintain IT systems and assets. Responsibilities include deploying, implementing, troubleshooting, and supporting the workforce environment.You will also perform CAC/PKI and RA/LRA functions, including the creation, revocation, suspension, and issuance of network tokens. These tokens support NIPRNET Alternate Smart Card Logon (ASCL), SIPRNET, and Deployed Forces networks, and are essential to PKI credentialing for daily operations and secure communication across networks.This is an opportunity to join a team of dedicated professionals at a leading organization, working on innovative projects that directly support national security. The role offers career advancement and professional development while contributing to critical missions and operations.Job Responsibilities:Maintain, support, and troubleshoot all Enterprise PKI systems to ensure operational readiness and resolve infrastructure issues.Provide end-user support for certificate-related issues, including permissions, SSL certificate requests, and application/server access.Implement and manage changes to the PKI infrastructure, including change control policies and procedures.Monitor PKI systems and perform regular evaluations of certificate types for issues, renewals, and revocations.Administer the PKI certificate lifecycle for various applications and solutions, including reinstatement and renewal of user privilege accounts.Resolve daily PKI and card access tickets, escalating complex requests to senior team members as needed.Assist with system upgrades and version uplifts to maintain compatibility and performance.Participate in projects to deploy new PKI applications and services.Maintain key PKI services and ensure continuity across enterprise environments.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
