Job Title: Customer Service Representative Job DescriptionYou’ll be the first point-of-contact for our customers. You’ll answer their requests through phone, chat and/or email — this includes everything from order and product questions to payment matters and website guidance. And don’t worry, you won’t be asked to read from a script or learn dialogue by heart — we’ll provide you with the training you need to problem solve for our customers. Hard Skills
Scheduling appointments
Taking dictation
Composing memos
Transcribing notes
Researching and creating presentations
Generating reports
Handling multiple projects
Preparing and monitoring invoices
Developing the annual budget
Soft Skills
Experience and judgment to plan and accomplish goals
Ability to perform complicated tasks
Leadership capabilities
Creativity
Adaptability
Job Type
This is a contract position with a duration 4+ months – supporting peak and holiday into January.
Work SiteThis is a hybrid position requiring some days on-site in Tempe, Arizona and some days remote. M ost teams are 3 days in office, 2 days WFH. There is one team that is 5 days in-office. Work EnvironmentThe position involves both remote and in-office work. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
