Globally recognized Fortune 5 eCommerce company is currently hiring for a Dispatcher Call Center Representative. On a day-to-day basis, this role will be acting as a Remote Gate Agent supporting thousands of delivery drivers all across the country and using a two-way Audio/Video communication to verify & identify any necessary specifications on trucks and processes This role will be coordinating, communicating, and providing updates on a daily basis to all parties involves in the arrival, loading, unloading, and departure at warehouses, facilities, and distribution centers.We are looking for candidates that are comfortable working in a repetitive duty role, extremely detail-oriented, can work in a fast-paced high metrics based environment, and with high sense of urgency and quick learners. This team is able to take on all gate operations and allow those associates onsite to focus on the daily operations that need to be completed. On a daily basis, you will be handling around 200 calls per day speaking to roughly 200 drivers a day, so an excellent and clear communication skills are a must.(Position Details)Title – Dispatcher Call Center RepresentativePay – $21/hr. (Final Pay Rate)Schedule – Standard Monday - Friday Morning Shift (8 AM - 5 PM PST)Location – Tempe, AZ (100% Onsite)Contract Duration - 4 Month Contract To Start with HIGH Potential for Conversion to FTE(Must Have Qualifications)
1-2+ years of high volume call center customer support experience.
Must be comfortable handling repetitive tasks
Must be very comfortable working in a fast-paced, high metric-based environment
High detail-orientation with a high sense of urgency
Comfortable speaking with high volume of delivery drivers with different personalities (will take around 24 calls per hour back to back)
Must be able/open to working on Holidays as needed
BENEFITS
Exceptional opportunity to join one of the most globally recognized company
Opportunity to convert to permanent employee based on performance and attendance
For consideration, please apply directly with recently updated resume highlighting the qualifications above.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
