Unitek Learning is seeking a highly analytical and operationally driven Director, Revenue Operations (GTM Commercial) to lead the design and execution of the go-to-market operating infrastructure for its Workforce Solutions division.This role is responsible for building and managing the systems, processes, and data frameworks that support scalable growth across Business Development, Marketing, and Partner Growth. The Director will oversee CRM governance, pipeline management, forecasting, segmentation, and performance reporting to ensure disciplined execution and visibility across the full revenue lifecycle.This position partners closely with Growth Marketing, Business Development, Partner Growth, and Business Intelligence to ensure alignment between strategy, execution, and performance outcomes.Design and operationalize the go-to-market (GTM) operating model, including pipeline structure, stages, and performance trackingOwn and manage CRM systems (e.g., HubSpot, LeadSquared alignment), ensuring data integrity, usability, and adoption across teamsDefine and maintain segmentation, ICP frameworks, and account prioritization models in partnership with Growth MarketingEstablish and manage pipeline governance, including deal tracking, stage definitions, and qualification standardsDevelop and oversee forecasting methodologies, ensuring accuracy and consistency across Business Development and leadership reportingBuild and manage GTM performance dashboards and reporting, providing visibility into pipeline health, conversion rates, and revenue performanceIdentify gaps and inefficiencies in the revenue process and implement process improvements to increase speed and conversionPartner with Business Development to support pipeline reviews, deal progression, and sales disciplineCollaborate with Growth Marketing to ensure alignment between campaigns, targeting, and pipeline outcomesSupport Partner Growth by ensuring visibility into account performance, expansion opportunities, and engagement trackingLead CRM and data-related process training and enablement to improve adoption and reduce manual workWork closely with Business Intelligence to align data definitions, reporting structures, and performance insightsBuild business cases and prioritize system and process improvements to support organizational growth
