Responsible for day-to-day technical and operational administration of the organization’s Learning Management System (LMS).
Please note this position is Part Time and will be working Evenings and Weekends.Audit and monitor data integrity within the Learning Management System (LMS).Create and manage training on the Learning Management System.Perform proactive, ongoing evaluations of LMS and related processes to identify areas in need of improvement.Educate supervisors in an accurate, brief, and timely manner of any irresolute issues.Manage the integration and use of third-party applications within the LMS.Support both students and faculty in a timely manner.Liaise with LMS vendors to pursue functional improvement and technical issues within the system.Liaise with third-party vendors to optimize LMS integrations and resolve issues in a timely manner.Collect and analyze customer feedback and follow-up where appropriate to ensure end-user satisfaction with the LMS and third-party applications.Communicate LMS issues and updates to end-users.Contribute to the development of a knowledge base with known solutions for LMS or third-party vendor technology solutions.Administer evaluations and communications within the LMS.Pull reports, data, and other helpful information from third-party vendors or learning management systems to support academic operations.Collaborate with instructional designers to build or revise course content in the LMS.Create learning materials and objects to support online and hybrid course delivery methods as requested.Suggest, evaluate, and implement new technologies that support online and hybrid delivery formats.Support accessibility measures and student accommodation as appropriate.Assist/lead special projects related to the LMS or third-party integrated educational technology.Assist with the setting up of courses in preparation for new academic terms.Perform day-to-day administration and management of the company's LMS.Alternative duties and tasks as designated.
