Description:Job SummaryPlease note that this is an onsite position in Tempe, AZ 85284.Responsible for entering new prescriptions for patients, processing exceptions, making contact with physician offices and patients as needed. Job Responsibilities Assists the pharmacist, under direct supervision, in the practice of pharmacy in accordance with state and federal regulations. Using prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions. Loads insurance plan and coordination of benefits for new patient. Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as needed.level staff as appropriate. Other duties and responsibilities as assigned. Pharmacy Tech Front End is a certified and/or licensed position (based on state requirements).Skills:Pharmacy, Data entry, Call center, Prior authorization, Customer service, Pharmacy technician certification, Health care, InsuranceTop Skills Details:Pharmacy,Data entry,Call center,Prior authorization,Customer serviceAdditional Skills & Qualifications: High School diploma from an accredited school or equivalent GED 1 year of work experience in a healthcare, specialty pharmacy, PBM and/or call center setting Current AZ Pharmacy Technician License/Registration without restrictions in good standing with State Board of Pharmacy (for Pharmacy Tech levels) Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction Basic knowledge of and skills using MS Windows, MS Office Suite and/or similar operating/software programs Good verbal and written communication and interpersonal skills with the ability to communicate in a diplomatic and confidential mannerExperience Level:Intermediate LevelAbout Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
