Customer Service Representative – HVAC Company Customer Service Repres

Customer Service Representative – HVAC Company Customer Service Repres

08 Oct 2025
Arizona, Tucson, 85701 Tucson USA

Customer Service Representative – HVAC Company Customer Service Repres

Work with purpose — join a Christian-owned HVAC company growing with heart and hard work.

We’re a small, family-owned HVAC company built on faith, integrity, and customer service. As we grow, we're looking for a reliable, honest, and skilled Service Representative to grow with us — not just for the job, but for the long term.

We are a Christian-owned business, and while we welcome all applicants, our company values reflect a commitment to honesty, hard work, and treating others with respect.

A Note on Integrity

We’ve had past experiences with applicants overstating their skills. We ask respectfully: please apply only if you meet the requirements honestly. We're looking for someone who is dependable, trustworthy, and wants to grow with us.

Key Responsibilities

Answer calls, help customers schedule services, and support our field team

Take and process payments (credit cards, checks, etc.) securely and accurately

Work daily in Service Titan to manage schedules, customer records, and job updates (2+ years required)

Communicate clearly and professionally — both in person and by email

Use Microsoft Excel and Word confidently for data entry, scheduling, and record-keeping

Assist with office tasks as needed

Requirements

At least 2 years of experience using Service Titan (required)

Comfortable with Excel and Word: can create/edit spreadsheets, format documents, and send professional emails

Experience taking payments and managing customer accounts

Strong communication and people skills

Reliable, responsible, and honest – we’re a small team, and every person counts

Must have reliable transportation

Background check required

What We Offer

Pay starting at $18–22/hour, based on experience

A stable, long-term position with growth potential

Supportive, respectful work environment

A chance to be part of something meaningful — a team that works with purpose and treats each other like family

Please note: We do not currently offer health insurance or formal benefits, as we are still a small company. But we value our team and aim to grow those offerings in the future. We’ve had past experiences with applicants overstating their skills. We ask respectfully: please apply only if you meet the requirements honestly. We're looking for someone who is dependable, trustworthy, and wants to grow with us.

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