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Hiring multiple Entry-Level English & Spanish Bilingual Interpreters to staff our call center! As a bilingual interpreter, you will use your working languages and interpersonal skills to provide accurate meaning-for-meaning interpretation between our English-speaking clients and their limited-English-speaking patients or customers. Our employees interpret for several industries, such as healthcare, finance, insurance, 9-1-1, and other business, so every call often feels like a new and different experience. This position performs skilled consecutive, first-person interpretation. Work is performed and reviewed under direct supervision, using well-defined policies and procedures.
We will provide you with the comprehensive training and ongoing support you need to become a professional interpreter. You’ll also be joining the leading provider of language interpretation services in a fast-growing and exciting industry, with room to grow into a career.
Training schedule: 8am to 5pm M-F for 3 weeks.
For a limited time, you will be eligible for a $2,500 sign-on bonus to begin your employment.
We Offer:
Competitive wages and generous benefits package
Paid professional interpreter training
Overtime pay and merit-based increases
Internal promotion opportunities
A diverse, inclusive, and supportive environment
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Paid training
Parental leave
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance
Qualifications:
18 years of age or older
Authorized to work in the US
High school completion or equivalent
Proficient in English and Spanish or at least one other language, as determined by our assessment
Use MS Office applications such as Outlook, Word and Edge (or other internet browser)
Skills & Abilities:
Basic understanding of linguistics and different cultures
Skilled in adjusting to rapidly changing circumstances
Ability to react calmly and effectively in emergency situations
Strong attention to detail and accuracy
Ability to work independently and skilled at exercising initiative within the parameter of company policies and procedures
Exceptional commitment to confidentiality as per Interpreter policies
Skilled at keeping supervisors informed of problems or issues
Skilled in establishing and maintaining effective work relationships
Skilled in Microsoft Office, including Microsoft Outlook, Word, and Internet Explorer (or other internet browser)
Ability to operate competently common office equipment including, but not limited to computer, fax, copier and telephone system
All employees are required to perform the following essential functions:
Demonstrate predictable, reliable, and timely attendance
Follow written and verbal directions and complete assigned tasks on schedule
Read, write and communicate in English
Communicate in person and by telephone as per policy
Learn from directions, observations, and mistakes
Work independently or as part of a team
Interact appropriately with others including co-workers, supervisors, and customers.
Work with supervision, receiving instructions/feedback, coaching/counseling and/or corrective action.
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