Are you a customer service professional seeking greater flexibility and control over your work? We are looking for Customer Service Consultants to become part of our innovative team. At Zeeba Solutions, you’ll enjoy the unique advantage of a completely remote position where you get to set your own hours and choose the clients you work with, allowing for a personalized and rewarding career experience.
[Apply here: www.zeebasolutions.com/careers]
Responsibilities:
-Provide high-level customer service to corporate clients
-Transfer inbound calls or outbound calls to client-designated internal support departments or client account representatives
-Manage technical support questions via chat, phone or video support chat
-Research, analyze and determine appropriate course of action for customers
-Document customer issues, resolutions and follow up actions
Benefits:
- Establish yourself in the customer service telecommunications industry
- Earn up to $22/hr, with the option to work for more than one client to maximize your income
- Flexible schedule with options to work nights and weekends
- Work from home in a relaxed environment
- Save time and money by eliminating the daily commute
- Freedom to create a work schedule that works best for you and your family
- An endless stream of varied work opportunities at your fingertips
Essential Skills:
- Ability to work independently and manage your time effectively
- Self-motivated, possess outstanding problem-solving skills, patience, and empathy
- Strong communication skills and a professional demeanor
Requirements:
- 18 years or older and authorized to work in the United States
- Pass a background check
- Available to work 15 hours a week
- Must have a quiet distraction free work environment (utilize the krisp app to eliminate background noise)
- Windows 10 computer (macbooks + chromebooks are not compatible)
- Reliable hard-wired internet connection (ethernet cable that connects to your modem)
- Hard-wired noise cancelling USB headset
Not currently hiring in California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Oregon, Pennsylvania, Vermont, Washington, Wisconsin.
